Skip to main content
Contributor I
May 17, 2024
Question

Error 1002 when adding Move to system

  • May 17, 2024
  • 2 replies
  • 262 views

I’m having trouble adding Sonos Move. Thought I finally got it and was directed to update, but then got error 1002. 
 

please advise. 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

Lyricist I
July 27, 2024

I'm having same issue and no fix I can find

AjTrek1
July 27, 2024

Please see the information in the link below. If you don’t own a Bridge follow the reboot procedure. If you do have a Bridge you should remove it as it is an outdated product that causes major issues.

 

https://support.sonos.com/en-us/article/error-1002-when-updating-sonos

 

Together Everyone Achieves More = T.E.A.M.