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Delphinus
Contributor II
October 6, 2024
Answered

Downgrading from Sonos to Sonos S1

  • October 6, 2024
  • 5 replies
  • 257 views

Hi all, just bought a lovely Play 3 ... but it's on the Sonos app and I need to downgrade it to Sonos S1. I'm following the instructions in the Sonos app but get continual error messages when trying to do the required update. Any help welcome.

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Best answer by Ken_Griffiths

I ‘believe’ you may need an S1 only compatible device to create a new Sonos S1 system. The Play:3 is both S1 & S2 compatible, but perhaps see the instructions here:

https://support.sonos.com/en-us/article/downgrade-a-sonos-product-to-s1

5 replies

Ken_Griffiths
Ken_GriffithsAnswer
October 6, 2024

I ‘believe’ you may need an S1 only compatible device to create a new Sonos S1 system. The Play:3 is both S1 & S2 compatible, but perhaps see the instructions here:

https://support.sonos.com/en-us/article/downgrade-a-sonos-product-to-s1

    DelphinusAuthor
    Contributor II
    October 12, 2024

    Thanks for your help ... I had to:

    (1) add the product in the Sonos app;

    (2) update the speaker;

    (3) downgrade the speaker;

    (4) add the speaker in the Sonos S1 app.

    It took 2 days of frustration but I finally got there ..!

      emrob1
      Lyricist I
      October 16, 2024

      I heard there was an update to help downgrade from an s2 app to the s1. When is that happening? 

      • Delphinus how did you do this? i’ve tried with my 1 but it keeps shutting me out. 

      DelphinusAuthor
      Contributor II
      October 16, 2024

      It wasn't easy, but it worked in the end:

      (1) add the product in the Sonos app;

      (2) update the speaker;

      (3) downgrade the speaker;

      (4) add the speaker in the Sonos S1 app.

      It took 2 days of frustration but I finally got there ..!

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