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agbrowne
Contributor I
August 7, 2024

Downgrade to S1

  • August 7, 2024
  • 34 replies
  • 9001 views

The current version of the S2 app includes the capability to downgrade to S1. Go to “help and support” and you'll find it.

Your products have to be downgraded one by one, and they need to be 2020 or earlier.

I recently downgraded my two Play 3 speakers to S1 and now all the features are back and the response is instant, as it should be.

Simply reset your products to factory settings, then follow the instructions on the S2 app.

Once that is done, install the S1 app and create your Sonos system.

If you use the PC app as well, uninstall S2 using Windows Control Panel and download and install the S1 app in its place. It will then find your downgraded Sonos S1 system and connect to it. Everything then works as it should.

A note for those of you who use Samba on Linux to share your music library, if you use Samba version 4, you need to add two settings to your ‘sub.conf’ file, then restart ‘smbd’ and ‘nmbd’.

The settings are:

server min protocol = NT1

client min protocol = NT1

Your S1 system will then map the share and index the library.

If you have your library on a Windows machine, you don't have to concern yourself with that.

Hope this helps people.

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    34 replies

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    Marco99
    Lyricist III
    August 17, 2024

    On android, app version released on 2024-08-02, cannot downgrade. My Play3 is recognised in the downgrade tool, but downgrading says that my mobile device couldn’t be connected to the product Play:3 and I should confirm it’s powered on. Yes it is, the app just found it like five seconds before.

    I was having similar problems, I found  that I needed to factory reset and keep unit powered up (don’t unplug power and replug) before attempting to go back to S1. Some times I needed an Ethernet connection too. 

      Marco99
      Lyricist III
      August 17, 2024

      So where are all the positive responses to having the ability to downgrade from S2 to S1, with so many thousands of requests for this specific functionality?

      I just performed the upgrade ( they call it a downgrade) My system now functions properly and I am very pleased. 
      Hallelujah! 

        stevepow
        Prominent Collaborator I
        August 18, 2024

        Interesting options.  I’d have to have a split system (a Roam and a Five that would have to be on their own) and dump my sub-mini.  But if by year-end, things have not turned around, that may become a viable solution.  90% of my system would be working well again.

        It’s interesting to look at the implications of this.  It’s an acknowledged dead-end. The planned obsolescence is obsolete customers. The features I bought the system for obviously are no longer important to SONOS.  To use them, I revert back to the “last known good” and that’s it.  And SONOS is accepting that any new products will not be of any use to me. I, as a customer, am now obsolete. 

        That right there is a baller move - to cut off some of your customers as lost causes like an infected limb.

        Here’s to OG SONOS - it was pretty awesome while it lasted.  Out to pasture now.

          dtrent
          Lyricist III
          August 19, 2024

          ITT: “You should be thankful they haven’t totally bricked your system already”. Yeah no. We’re not dealing with something like the unavoidable effects of Moore’s law, this is expensive audio equipment that has no reason to not work other than Sonos’ desire to apply a cloud subscription in order to gatekeep access to something I already paid for.  My main problem is I didn’t follow my gut 18 months ago and pull the plug instead of adding two more amps. No more.

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