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Corry P
Corry PAnswer
Sonos Staff
Sep 22, 2025 3:12 PM UTC

Hi ​@Gaham et al

Thank you again for reporting this.

We have identified that there is an issue with Sonos Radio swim-lanes showing when they should not, and reappearing after they are removed, and we are investigating. We don’t have an estimate for when a fix might be put in place, but I will update this thread when I hear of it.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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GahamAuthor
Headliner I
Sep 17, 2025 5:12 PM UTC

On the latest Android app unpinning gets overridden.

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Smilja
Smilja
Sep 17, 2025 5:23 PM UTC

Perhaps the recommendations are an integration at app level, so an update might reset personal setting adjustments.

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»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
Airgetlam
Airgetlam
Sep 17, 2025 6:26 PM UTC

Interesting to note (and on reflection, makes sense) that the settings on my iPad transferred over to my iPhone as well, which suggests the data is still stored on the speakers, and not in the controller app itself. 

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Bruce
Corry P
Corry P
Sonos Staff
Sep 18, 2025 12:17 PM UTC

Hi ​@Gaham 

We are digging in to why you are seeing these in the first place, as you should not be, but I have been assured that removing them works - please go to Edit Home at the bottom of the Home Screen and remove the swim-lanes from there.

I hope this helps.

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
    GahamAuthor
    Headliner I
    Sep 18, 2025 1:02 PM UTC

    Hi ​@Gaham 

    We are digging in to why you are seeing these in the first place, as you should not be, but I have been assured that removing them works - please go to Edit Home at the bottom of the Home Screen and remove the swim-lanes from there.

    I hope this helps.

    Hi ​@Corry P 

    Deleted from the swim lane:

    The swim lane went.

    Closed the app.

    Restarted.

    The swim lane is back.

    Diagnostics submitted.

    Attached screenshots should help.

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      Corry P
      Corry P
      Sonos Staff
      Sep 18, 2025 1:48 PM UTC

      Hi ​@Gaham 

      Understood, and thanks - I’ll forward those on too!

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      "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
        Corry P
        Corry P
        Sonos Staff
        Sep 18, 2025 1:53 PM UTC

        ​@Gaham 

        Could you please try resetting the app - User Icon » App Preferences » Reset App » Reset. The app will then close - please reopen it afterwards and try removing the swim-lane once more.

        If it is not permanently gone, please try uninstalling and reinstalling the app.

        Please let me know how you get on, even if it is unsuccessful. Thanks!

        I hope this helps.

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        "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
          Corry P
          Corry P
          Sonos Staff
          Sep 19, 2025 9:42 AM UTC

          Hi ​@Gaham 

          If the above does not help, we think the swim-lane might be reappearing due to latency on the network - in other words, the speaker doesn’t receive the message about removing the swim-lane, so when the app (which only ever shows what speakers tell it to show) polls the speakers for what should be on the Home Screen, the swim-lane reappears.

          Please reboot your router by switching it off for at least 30 seconds, then turn it back on again. If this does not help, please reboot the speakers and the device running the app.

          If the swim-lane continues to return, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

          I hope this helps.

           

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          "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
            Stanley_4
            Stanley_4
            Grand Maestro
            Sep 19, 2025 3:12 PM UTC

            Sigh, mine keeps coming back too. I'll try the additional steps and see if it will go away.

            At least I got it moved to the bottom of the page and out of my way.

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              GahamAuthor
              Headliner I
              Sep 20, 2025 11:00 AM UTC

              Hi ​@Corry P 

              Resetting the App sort of works…

              The Swim Lanes are gone but oddly still show in the Edit Home page tab. Images attached diagnostics submitted,

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