Contributor I

Disaster App Update 80.xx.xx - May 2024

Forum|Forum|2 years ago
May 8, 2024
228 replies
15059 views

I just want to put my review (app store) from the latest update here in as already so many of us feel the same way:

first of all - i m a customer and fan since 2011 and i ve several setups in my home: 1x arc - 2x era 300 - 1x sub (3rd gen) - 1x beam (2nd gen) - 2x era 100 - 1x one (2nd gen). also i m a software dev and system admin for about 25y (large international corporation). yesterday I downloaded the new update and it s a total failure and complete disaster! it s so bad that i m willed to sell all my speakers if it s not corrected or will be rollbacked. the new design is neither intuitive nor performant (iPhone 14 pro) and also key features missing like editing an actual playlist/cue, sleep timer, alarm, etc. also my favorites don’t work anymore, can’t mute, can’t switch between tv and music, nas settings gone and are not available, some services had to been removed and new connected, etc.

how is it possible that a big company like this „burn it down to the ground“ when the app before was nearly perfect?! where is the quality management, the testing rings, etc.? it s unbelievable - such an disappointment and like i wrote before - if this is the new way i m out and selling all my speakers. you can also read a lot of the same opinions in the official sonos community/forum. this is all a huge L

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J

Jeff from New England

Lyricist III

When is Sonos going to bring back the ability to enter and save a custom URL?

I do not see this feature being addressed in the new timeline of app updates.

This is the only reason most of us bought into sonos in the first place. I suspect they have sold very few of the new headphones, or other new sonos products since the update of the sonos app. How do we get this message to someone at sonos who will add back the ability to enter and save a custom URL to the new app, even if it does not require tunein. This should be part of the native app as it has been in the past. I cannot get Tunein to work properly in the free version. This off loading of entering a custom URL to a third party makes no financial or programming sense. How much could it cost sonos to have kept it, even without tunein?

jgatie

When is Sonos going to bring back the ability to enter and save a custom URL?

I do not see this feature being addressed in the new timeline of app updates.

This is the only reason most of us bought into sonos in the first place.

I very highly doubt “the only reason most of us bought into Sonos” was to enter custom URL’s for streaming. Matter of fact, I highly doubt the vast majority of Sonos users even know what that feature is. Might want to dial back the hyperbole on that one.

N

N80

Lyricist III

Agree. Entering URLs is hardly the core of the desired Sonos experience. It is simplicity and ease of use. Even their hardware isn’t really all that great. But still, it was a previous capability which is now gone….kind of like playlists.

However, the GOOD news is the engineers and team that designed this most recent update have all been fired. The BAD news is that they were hired by Crowdstrike.

P

prAscoAuthor

Contributor I

Anyone tried the connection to nas in latest version on android?

Not working for me on iOS - really disappointing

still working on old MacBook Pro

same for me on iOS and iPadOS - still unable to connect to the saved folders (before disaster update) and still can t add new folders (qnap ts-469l).

B

BigFoot57

Contributor I

Is there any chance Sonos will buy back my 8 devices at ½ price? I have heard no music for over 4 months. I cannot keep the 3rd party aps running either. I stupidly sold some of my audio equipment after 2 years of the Sonos dream.

This guy is so right.

Does anyone know of a competitive system that I can get?

Stevie Boy