Skip to main content
anishgopalan
Contributor I
Jun 24, 2025 5:32 PM UTC
Answered

Disable trueplay with Andriod App

Hey,

I have finished the trueplay setup using borrowed IPhone for my Beam Gen2 +Sub Mini+2 Era 100s.  Now I want to disable the trueplay for sometime and enable it later.. I remember it was possible with previous versions of sonos app, is there anyway I can get it done with current version of sonos app on andriod phones.

Appreciate any hints!!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Corry P
Corry PAnswer
Sonos Staff
Jun 30, 2025 9:25 AM UTC

Hi ​@Mr. T 

There is no option to enable or disable TruePlay Tuning, as performed by an iOS device, in the Android version of the app. There was in the last app, but not in the current version, so, it is a feature request.

Quick Tuning can be enabled or disabled in the Android versions of the app as the feature does not require an iOS device in the first place.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
View in thread

18 replies

Mr. T
Mr. T
Jun 24, 2025 5:36 PM UTC

Not using android, but under the Beam’s room settings, you should still be able to toggle Trueplay Off/On there.

Translate
anishgopalanAuthor
Contributor I
Jun 24, 2025 5:41 PM UTC

Not using android, but under the Beam’s room settings, you should still be able to toggle Trueplay Off/On there.

Thanks but that option no more available for andriod app.

 

Translate
Mr. T
Mr. T
Jun 24, 2025 5:44 PM UTC

Not using android, but under the Beam’s room settings, you should still be able to toggle Trueplay Off/On there.

Thanks but that option no more available for andriod app.

 

Are you sure Trueplay is still enabled on your setup?

Any change in configuration since you ran Trueplay previously would have removed any stored Trueplay profile.

Translate
anishgopalanAuthor
Contributor I
Jun 24, 2025 5:50 PM UTC

Not using android, but under the Beam’s room settings, you should still be able to toggle Trueplay Off/On there.

Thanks but that option no more available for andriod app.

 

Are you sure Trueplay is still enabled on your setup?

Any change in configuration since you ran Trueplay previously would have removed any stored Trueplay profile.

Few days back only I did trueplay tuning after reseting the system for some reason.. the option was available with that iphone that time. May be better I verify once again with any IOS !!

Translate
Mr. T
Mr. T
Jun 24, 2025 5:51 PM UTC

You could also force close and reopen app to see if Trueplay toggle then becomes available to you.

Translate
anishgopalanAuthor
Contributor I
Jun 24, 2025 5:54 PM UTC

That option gone for andriod, this thread clarifies.  

https://en.community.sonos.com/topic/show?tid=6924884&fid=229131

Translate
Mr. T
Mr. T
Jun 24, 2025 6:02 PM UTC

That option gone for andriod, this thread clarifies.  

https://en.community.sonos.com/topic/show?tid=6924884&fid=229131

That was from 6mths ago. I would have expected that to be resolved by now.

Maybe current android users will be able to confirm.

Translate
Corry P
Corry P
Sonos Staff
Jun 30, 2025 9:05 AM UTC

Hi ​@anishgopalan 

Welcome to the Sonos Community!

Thank you - I've marked this thread as a feature request and it will be seen by the relevant teams for consideration. Keep the ideas coming!

Translate
"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
    Mr. T
    Mr. T
    Jun 30, 2025 9:20 AM UTC

    Hi ​@anishgopalan 

    Welcome to the Sonos Community!

    Thank you - I've marked this thread as a feature request and it will be seen by the relevant teams for consideration. Keep the ideas coming!

    Feature request?!

    Unless this feature has been removed from the android app, it was always possible to toggle Trueplay on/off.

    What if a user runs Quick Tuning on Android, are you saying there’s no option to toggle Trueplay on/off by design?

    Translate
    Corry P
    Corry PAnswer
    Sonos Staff
    Jun 30, 2025 9:25 AM UTC

    Hi ​@Mr. T 

    There is no option to enable or disable TruePlay Tuning, as performed by an iOS device, in the Android version of the app. There was in the last app, but not in the current version, so, it is a feature request.

    Quick Tuning can be enabled or disabled in the Android versions of the app as the feature does not require an iOS device in the first place.

    I hope this helps.

    Translate
    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
      Show more replies
      Terms & ConditionsAccessibility statement