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anishgopalan
Contributor I
June 24, 2025
Answered

Disable trueplay with Andriod App

  • June 24, 2025
  • 18 replies
  • 464 views

Hey,

I have finished the trueplay setup using borrowed IPhone for my Beam Gen2 +Sub Mini+2 Era 100s.  Now I want to disable the trueplay for sometime and enable it later.. I remember it was possible with previous versions of sonos app, is there anyway I can get it done with current version of sonos app on andriod phones.

Appreciate any hints!!

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Best answer by Corry P

Hi ​@Mr. T 

There is no option to enable or disable TruePlay Tuning, as performed by an iOS device, in the Android version of the app. There was in the last app, but not in the current version, so, it is a feature request.

Quick Tuning can be enabled or disabled in the Android versions of the app as the feature does not require an iOS device in the first place.

I hope this helps.

18 replies

Mr. T
Mr. T
June 24, 2025

Not using android, but under the Beam’s room settings, you should still be able to toggle Trueplay Off/On there.

anishgopalanAuthor
Contributor I
June 24, 2025

Not using android, but under the Beam’s room settings, you should still be able to toggle Trueplay Off/On there.

Thanks but that option no more available for andriod app.

 

Mr. T
Mr. T
June 24, 2025

Not using android, but under the Beam’s room settings, you should still be able to toggle Trueplay Off/On there.

Thanks but that option no more available for andriod app.

 

Are you sure Trueplay is still enabled on your setup?

Any change in configuration since you ran Trueplay previously would have removed any stored Trueplay profile.

anishgopalanAuthor
Contributor I
June 24, 2025

Not using android, but under the Beam’s room settings, you should still be able to toggle Trueplay Off/On there.

Thanks but that option no more available for andriod app.

 

Are you sure Trueplay is still enabled on your setup?

Any change in configuration since you ran Trueplay previously would have removed any stored Trueplay profile.

Few days back only I did trueplay tuning after reseting the system for some reason.. the option was available with that iphone that time. May be better I verify once again with any IOS !!

Mr. T
Mr. T
June 24, 2025

You could also force close and reopen app to see if Trueplay toggle then becomes available to you.

anishgopalanAuthor
Contributor I
June 24, 2025

That option gone for andriod, this thread clarifies.  

https://en.community.sonos.com/topic/show?tid=6924884&fid=229131

Mr. T
Mr. T
June 24, 2025

That option gone for andriod, this thread clarifies.  

https://en.community.sonos.com/topic/show?tid=6924884&fid=229131

That was from 6mths ago. I would have expected that to be resolved by now.

Maybe current android users will be able to confirm.

Corry P
Corry P
Sonos Staff
June 30, 2025

Hi ​@anishgopalan 

Welcome to the Sonos Community!

Thank you - I've marked this thread as a feature request and it will be seen by the relevant teams for consideration. Keep the ideas coming!

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
    Mr. T
    Mr. T
    June 30, 2025

    Hi ​@anishgopalan 

    Welcome to the Sonos Community!

    Thank you - I've marked this thread as a feature request and it will be seen by the relevant teams for consideration. Keep the ideas coming!

    Feature request?!

    Unless this feature has been removed from the android app, it was always possible to toggle Trueplay on/off.

    What if a user runs Quick Tuning on Android, are you saying there’s no option to toggle Trueplay on/off by design?

    Corry P
    Corry PAnswer
    Sonos Staff
    June 30, 2025

    Hi ​@Mr. T 

    There is no option to enable or disable TruePlay Tuning, as performed by an iOS device, in the Android version of the app. There was in the last app, but not in the current version, so, it is a feature request.

    Quick Tuning can be enabled or disabled in the Android versions of the app as the feature does not require an iOS device in the first place.

    I hope this helps.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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