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Contributor I
May 26, 2024 9:02 PM UTC
Question

Did 100 song queue limit also return with new app?

With the latest app update it seems like I can’t load playlist longer than 100 songs from AMZN playlists.  I tried with the desktop app and it worked fine.  Tried same playlist via the iphone app and it loads only 100 songs.  I know this was an issue about a year ago, but it seemed to be working fine until recently and I’m guessing it is the new app update.

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17 replies

Lyricist I
May 27, 2024 6:47 PM UTC

I’m having the same problem since the app update but never had it before 

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Lyricist III
Jun 3, 2024 2:53 AM UTC

Same issue since app upgrade. Is the Sonos team aware of this?  Know that they are aware of the Sleep option being dropped with the new App.

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Jun 3, 2024 9:44 AM UTC

I thought I was going mad until I found this post!  I’m seeing exactly the same issue on the new app (android).  This doesn’t seem to be one of the known issues.  Another existing piece of functionality removed from the “improved” app.

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Lyricist III
Jun 3, 2024 9:51 AM UTC

It seems I have the same issue as well.

I’m using iOS with Apple Music. Every time I’m trying to « open » a playlist with more than 100 songs, I have the following message: « Something went wrong. Try again ».

And of course everything is working well with playlist of less than 100 songs.

I am very annoyed with this new App!!!

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Lyricist I
Jun 3, 2024 10:02 AM UTC

I haven’t advised them.

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Local Superstar
Jun 3, 2024 10:26 AM UTC

In the past, somebody would have chimed in pretty quickly along the lines of “What did Amazon/Apple say when you contacted them?” and felt the issue would be on their side.

Now, there are sooooooo many bugs (most of which are still not acknowledged by Sonos) that ‘we’ just don't know where the issue lies in this instance.

Patrick Spence, the CEO, claims to have been using the new App since the beginning of the year.  I'd love to know how he uses the App because it clearly doesn't involve local playlist or queues, local libraries and now, it seems, playlists from Amazon or Apple with more than 100 tracks in.

Sonos (from what I can see) still haven't confirmed if an Internet connection is required to use the system (even for sole local playback and interaction) despite being asked many times. This is a huge possible issue for users with poor or flaky Internet connections who are already invested in the Sonos ecosystem.

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elliot1956
Contributor II
Jun 18, 2024 6:29 PM UTC

Yes. I’m having the exact same issue since Sonos rolled out the new app. Apple Music still works.

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Trending Lyricist I
Jun 29, 2024 2:52 PM UTC

Same issue here. Similar problem to last year which was fixed but fix not included in new App release. Android will load all songs in my personal Amazon playlist but will only play first 100. If you try to select a song beyond the first 100 "Something went wrong" message is displayed. 

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Lyricist I
Jun 29, 2024 4:44 PM UTC

Unbelievable that this remains an issue. Adding any significant number of songs / playlist is a problem. What a mess.

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Contributor I
Jul 1, 2024 2:51 PM UTC

Glad I found this (was also affected by the playlist limit last year too).  This time, I was trying to play a song that happened to be beyond 100, but got the “Something went wrong” error.

Also noticed the queue was limited in number of tracks, and experience told me to head here!

 

Surely can’t be a coincidence that the app updates, and new problems are introduced.  I enjoy the system & quality it has, but I can’t recommend it to anyone at the moment because it’s useability is so limited.  My daughter wanted the Roam for her birthday, but these issues put her off and told her to look into Bose or B&O instead...

 

Oh, and just to confirm, the problem does not exist through the PC desktop app, just (for me) the Android app.

 

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