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loafer
Contributor I
July 20, 2025
Answered

Desktop software.

  • July 20, 2025
  • 5 replies
  • 145 views

Is it possible to find a worse piece of software than Sonos desktop? Once again mine has stopped working, terrible stuff.

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Best answer by Airgetlam

Certainly not enough information to possibly help.

Other than the web based controller, which is still being developed, the desktop software hasn’t been updated in years, other than bug fixes. We’ve been told that once the current web controller reaches parity with the mobile client, the two desktop apps will be retired completely.

Which desktop app are you having difficulty with? Which OS are you running? Which Sonos controller, S1 or S2? What specific issue are you running in to? Do you have a mobile controller? Have you called Sonos Support to discuss it?

5 replies

Airgetlam
AirgetlamAnswer
July 20, 2025

Certainly not enough information to possibly help.

Other than the web based controller, which is still being developed, the desktop software hasn’t been updated in years, other than bug fixes. We’ve been told that once the current web controller reaches parity with the mobile client, the two desktop apps will be retired completely.

Which desktop app are you having difficulty with? Which OS are you running? Which Sonos controller, S1 or S2? What specific issue are you running in to? Do you have a mobile controller? Have you called Sonos Support to discuss it?

Bruce
buzz
buzz
Grand Maestro
July 20, 2025

I’m not having any issues with my Windows Desktop Controller.

amun
July 20, 2025

I mainly use the Windows desktop controller and have never had any issues with it.

    Airgetlam
    Airgetlam
    July 21, 2025

    Just for contrast, I’ve been using the Mac controller for years, and for what I use it for, it works well. 

    Bruce
    Editor
    Enthusiast II
    July 21, 2025

    That’s not been my experience at all.

    the windows desktop Sonos software has been the best of all the Sonos apps for the last year.

    i was using it yesterday and was surprised just how quick and responsive it was compared to the android and iOS  apps, it’s logical and has worked extremely well throughout this difficult time where so many features in the other apps have been missing or broken.

    as others have said there is too little info in the original post to offer any practical help. 

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