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Alonzo Mosley
Alonzo Mosley
Headliner I
August 19, 2024
Answered

Deleted Album Still Plays in Music Library

  • August 19, 2024
  • 4 replies
  • 198 views

Exact opposite of everything I’ve Googled.

I deleted an album from my NAS. It’s gone. I’ve searched and searched and it ain’t anywhere.

Yet it still appears - and plays - from my Music Library. (Yes I’ve updated my Library and yes I’m using updated versions of controllers...)

Of course, there’s no way to see any of the underlying data of the file to try to trace it.

Anyone else seen anything like this?

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Best answer by sjw

My guess is you’ve deleted it but it’s gone to a ‘Recycle Bin’ on the NAS in the same share/volume.  As Sonos can still see it (albeit in a different place), it plays it.

Empty the Recycle Bin, re-index and try again.

4 replies

sjwAnswer
Local Superstar
August 19, 2024

My guess is you’ve deleted it but it’s gone to a ‘Recycle Bin’ on the NAS in the same share/volume.  As Sonos can still see it (albeit in a different place), it plays it.

Empty the Recycle Bin, re-index and try again.

    Schlumpf
    Schlumpf
    Virtuoso
    August 19, 2024

    @Alonzo Mosley 

    And to get clarity about that I recommend sending a diagnostic while a song is playing. Call Sonos support and tell them the diag number, so they can take a look at this and probably see the files source and path.

    Ralf
    Alonzo Mosley
    Alonzo MosleyAuthor
    Headliner I
    August 19, 2024

    I did a Search w/ Total Commander and nothing turned up (it is supposed to check trash...).

    But you’re right, it was in there, along with everything I’d ever deleted - for some reason I never noticed the conflict (most deletions were to fix tags or upgrade from MP3 to FLAC… This was the first album where I was like, I know I deleted that).

    Thanks, that did the trick.

    And any time I don’t spend trying to deal with Sonos techs is time saved...

     

    Dan: You're gonna need to get someone to fix my computer. Kim: What's wrong with it? Dan: It's in several pieces on my floor.
    press250
    press250
    Prodigy III
    August 19, 2024

    Hi @Alonzo Mosley, mad props for the awesome avatar! 

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