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godfree
Contributor II
July 28, 2024
Question

CR200 no longer connected and won't reconnect

  • July 28, 2024
  • 8 replies
  • 222 views

My CR200 remote has suddenly stopped working.  All the speakers work and can be controlled from my Android phone.  But the CR200 does not connect and nothing happens when I push the two buttons on the nearest speaker or nay speaker.  I’ve tried a factory rest and removing the battery.  Is this the death throw of the CR200?

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8 replies

press250
press250
Prodigy III
July 28, 2024

wow, Wow, WOW ... time travel is for real!!!  😉

Airgetlam
Airgetlam
July 29, 2024

It’s certainly possible the CR200 has given up the ghost. You might try (never had one, not sure if it is possible) removing the battery, and re-seating it.
 

If memory serves (these have been unsupported for quite a while), these operate via SonosNet, and not via WiFi, so one SonosNet capable speaker must be plugged in to an Ethernet cable. 

Bruce
Airgetlam
Airgetlam
July 29, 2024

Oops. Missed the removing the battery statement, sorry. You still might want to be sure your system is on SonosNet, but it is definitely possible this is (to quote Monty Python) a dead parrot. 

Bruce
    Dongo
    Lyricist I
    August 8, 2024

    August 8, 2024, Germany.

    Same issue here. Cotroller CR200 not working anymore.

    It says on the display that the network-configuration had changed and one should contact a website for further information, however that website is not available.

    I tend to be of the opinion that this is another try by Sonos to get rid of the Controller CR200, which still worked wonderfully, not like the fusion of controller S1 and S1 did.  😁

    It seems to me that there is a plan to press customers step by step to get rid of their old devices of the Sonos product family and buy new gadgets.

    However, dear Management of Sonos, it is not appropriate and it is not sustainable to trash such a - not really cheap - item, that has no techical fault. Brigandage?

     

     

    controlav
    controlav
    Lead Maestro
    August 8, 2024

    I wonder what could have changed? The last update to S1 was in April.

    Mind you I’m just impressed there are any CR200s that still have working touchscreens.

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    paulrw
    Prodigy II
    August 8, 2024

    I take it you are still using S1 and not updated to S2 by mistake?

    RenaudL
    Lyricist I
    September 8, 2024

    Re-added my Bridge and was able to get the CR200 connected. Using my system in S1 mode.

     

    Antifon
    Prodigy III
    September 8, 2024

    Re-added my Bridge and was able to get the CR200 connected. Using my system in S1 mode.

     

    When I had a CR200 (a couple of years ago now) the only way I could get it to connect to my (then) S1 system was to start the system config with a Bridge, and build from there. If I tried any other device than a Bridge I simply could not get it to work.

    When I sold it, I bundled it with an old Bridge so that the new owner would be able to get it up and running.

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