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Ray85
Contributor I
Nov 22, 2023 11:28 AM UTC
Answered

Controlling volume

Hey guys, I am looking to buy a sonos arc with sonos SL one and sub on black Friday sales. I have a question about sonos arc since it does not come with a remote. 

Apologies in advance if this has been answered as I just joined this community. 

So I am a bit of old school and find it inconvenient to use my phone (sonos app) to control music volume.

so the question is if sonos Arc and Tv are connected via HDMI-ARC and i turn off the Tv, would the TV remote still work on sonos arc to control the volume while playing music via youtube music or spotify?

Thanks in advance.

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Corry P
Corry PAnswer
Sonos Staff
Nov 27, 2023 1:22 PM UTC

Hi @Ray85 

Welcome to the Sonos Community!

If, on the other hand, you put your TV remote into IR (InfraRed) mode (or if it only operates in IR mode), you can program Arc to accept those commands whether the TV is on or off.

Control Sonos home theater with your TV remote

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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6 replies

Airgetlam
Airgetlam
Nov 22, 2023 11:37 AM UTC

No. The TV’s remote communicates with the TV itself, which then communicates with the Sonos Arc across ARC or eARC to change the volume. Since the TV is ‘off’ in your case, there’s no communication.  You’d need to use the controller to deal with volume, on an iOS mobile device, an Android mobile device, a Mac, or a PC. 

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Bruce
UKMedia
UKMedia
Nov 22, 2023 12:52 PM UTC

Or you can use voice control without using any remote. 

https://support.sonos.com/en-gb/article/set-up-sonos-voice-control 

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Remember: Sometimes Red Wine helps :)
    Stanley_4
    Stanley_4
    Grand Maestro
    Nov 22, 2023 7:17 PM UTC

    We don’t have Sonos loaded on our phones but use tablets for controlling it. We like the bigger screen and less sensitive touch.

    There are third party remotes that let you control Sonos too.

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    Corry P
    Corry PAnswer
    Sonos Staff
    Nov 27, 2023 1:22 PM UTC

    Hi @Ray85 

    Welcome to the Sonos Community!

    If, on the other hand, you put your TV remote into IR (InfraRed) mode (or if it only operates in IR mode), you can program Arc to accept those commands whether the TV is on or off.

    Control Sonos home theater with your TV remote

    I hope this helps.

    Translate
    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
      AUSPOM
      Lyricist I
      Nov 29, 2023 12:05 AM UTC

      Hi, I have 2x Sonos One SL’s set up as a stereo pair. I mainly dream music through Spotify.

      can I use the volume controls on my mobile phone to control the Sonos volume, or do I have to open the Sonos app each time I want to control the volume?

      thanks

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      Airgetlam
      Airgetlam
      Nov 29, 2023 12:56 AM UTC

      You would need to open the Sonos app, unless you’re using Bluetooth or AirPlay 2 to send a signal to your Sonos.

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      Bruce
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