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Enthusiast II
December 28, 2023
Answered

Contradictory / crazy unsupported bitrate problem

  • December 28, 2023
  • 4 replies
  • 155 views

I have discovered the craziest thing—I have lossless apple compressed songs in my local music library that I know are supported bit depth and sample rate—but when I try to play them by using “Music Library” as the source, it says “unsupported”. However, when I use Plex as the music source and play the same exact song, it plays it just fine.

 

Does anyone here hasve any explanation or fix for this?! I REALLY do not want to re-encode these into lower quality files, and my major playlists are all in my itunes/apple library (which is how many of the songs are accessed)

Thanks!

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Best answer by Ken_Griffiths

I suspect the Plex server/service is perhaps transcoding the audio ‘on the fly’ to a format that Sonos can support. iBroadcast certainly does a similar thing with their cloud service and will even transcode a users uploaded lossless audio files to 128bit ‘lossy’ audio for users who opt to use their ‘free’ service.

4 replies

jgatie
December 28, 2023

I believe Plex will downres on the fly to a bitrate supported by the player.

Ken_Griffiths
December 28, 2023

I suspect the Plex server/service is perhaps transcoding the audio ‘on the fly’ to a format that Sonos can support. iBroadcast certainly does a similar thing with their cloud service and will even transcode a users uploaded lossless audio files to 128bit ‘lossy’ audio for users who opt to use their ‘free’ service.

MattyJakeAuthor
Enthusiast II
December 28, 2023

Good to know, and way to go, plex, I guess

Ken_Griffiths
December 28, 2023

Good to know, and way to go, plex, I guess

Yes, love the Plex service on Sonos, it’s also great for playing a local NAS music library on devices like the Roam, Move 2 and a mobile phone (with Headphones) when travelling/away from Home too.