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Irrah
Contributor I
October 28, 2024
Answered

Connect:amp S1 to S2

  • October 28, 2024
  • 3 replies
  • 215 views

Hi,

I need to install the S1 OS back on the connect:amp because it doesn't work on the S2. How do I get it done? I Couldn't find the functions were looking for in the S1 IOS app? Sonos instructions do not match in IOS S1 app.

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Best answer by furacaopr

Is it a Connect:Amp (Gen 2)? If so and you want to change from S2 to S1, then on the S2 app:

  • Account (click on the Profile icon)
  • Visit Help Center
  • Downgrade Product to S1

3 replies

paulrw
Prodigy II
October 28, 2024

Try sonophone/sonopad ios app £4, it can control both S1 and S2 devices from the one app

furacaoprAnswer
Prodigy III
October 28, 2024

Is it a Connect:Amp (Gen 2)? If so and you want to change from S2 to S1, then on the S2 app:

  • Account (click on the Profile icon)
  • Visit Help Center
  • Downgrade Product to S1
IrrahAuthor
Contributor I
October 29, 2024

Many thanks!

 

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