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Contributor I
October 10, 2025

Congrats on another epically failed update

  • October 10, 2025
  • 13 replies
  • 836 views

System was working decently and prompted for a required update yesterday (10/09/2025).  Since the update, I pretty much have a bricked system.  Takes several minutes for any app (desktop, iphone, etc.) to connect to system, but once connected, insanely slow and wont connect to any of the speakers or streaming services.  System has been rendered useless since update.  A look at reviews in the app stores over the last few days shows the same. 

It has gotten insanely ridiculous with SONOS.  If it wasn’t for having invested thousands into their ecosystem that is integrated into each room in my house, I would gut it and go with something else. At this point, it feels as if SONOS is just screwing with their customers.  Honestly, they probably lost any good engineers and coders they had and went with folks that only know how to vibe code - garbage in = garbage out. 

SONOS… is there a hotfix on the way to at least make our systems functional again?!

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13 replies

Lyricist II
November 2, 2025

Update... I have updated the Sonos using my Windows PC and now it kind of works. I can access the speakers through Spotify, only then do they appear in the Sonos app. 

106rallye
November 3, 2025

If your system is not functioning via WiFi, why is it bizar that a function that does not use WiFi (but an HDMI connection) still works?

Prodigy I
November 3, 2025

Well all of my 11 devices including my boost disappeared mid October, except the roam. Bizarrely the beam 2 surround system, including a sub mini and satellites, continues to work with the tv, but it doesn't appear in the app. All soeakers have disappeared from Spotify too. My workaround is to cast to the TV but have lost 5 devices elsewhere around the house.

I have rebuilt the network, restarted the devices, deleted and reinstalled the app. Nothing works. I'm at the end of my tether and I'm losing interest in fixes.

Get rid of the Boost. Not needed anymore.