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Avid Contributor I
Aug 27, 2023 10:19 AM UTC
Answered

Chaotic Update process

Every update is torture.   Sonos seems like a pretty with it company so why is the update process so difficult?

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Stanley_4
Stanley_4Answer
Grand Maestro
Aug 28, 2023 2:59 AM UTC

I haven’t had an update or power fail issue since setting static IP addresses for my Sonos.

Look at your router’s DHCP page and it should guide you through the process.

Power down all Sonos, reboot the router, power up your Sonos.

8 replies

ratty
Aug 27, 2023 10:34 AM UTC

What kind of “torture”? More detail please.

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Senior Virtuoso
Aug 27, 2023 12:58 PM UTC

Every update is torture.   Sonos seems like a pretty with it company so why is the update process so difficult?

What’s tortuous? It seems to go pretty smoothly for me - albeit only a relatively small 8-speaker setup. It seems a bit slow sometimes but that’s just a subjective statement: I’ve never bothered to time an update session. And it’s certainly not “chaotic”.

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controlav
Lead Maestro
Aug 27, 2023 1:29 PM UTC

No torture here, I have twelve Sonos devices and a solid local network.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
ratty
Aug 27, 2023 2:15 PM UTC

I just leave it to update overnight when it wants to. It removes the controller dependency, which can help with a larger household. Controllers are then simply updated adhoc as used, assuming they haven’t already been auto-updated by the OS.

IP addresses are reserved. 

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Stanley_4
Stanley_4Answer
Grand Maestro
Aug 28, 2023 2:59 AM UTC

I haven’t had an update or power fail issue since setting static IP addresses for my Sonos.

Look at your router’s DHCP page and it should guide you through the process.

Power down all Sonos, reboot the router, power up your Sonos.

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TwincamanAuthor
Avid Contributor I
Aug 31, 2023 10:58 AM UTC

Ratty, how do I set updates to automatic?

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ratty
Aug 31, 2023 11:11 AM UTC
TwincamanAuthor
Avid Contributor I
Aug 31, 2023 10:30 PM UTC

Thanks ratty.   I set the updates to automatic and will hope for an end to my suffering.

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