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Contributor I
Jan 24, 2022 12:41 PM UTC
Answered

Changed Broadband network and can't connect to TuneIn

Hi Just changed over to Sky broadband and my play 1 is connected to new network but it keeps telling me it cannot connect to Tunein nor play any radio  stations via Tunein. Was working fine before network change. Tried re-booting but no luck. Any advice or suggestions?

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Lead Maestro
Jan 24, 2022 12:43 PM UTC

Try removing TuneIn from your music services in the Sonos app and re-adding it. You can also try deleting and reinstalling the Sonos app. Also try unplugging the Play:1 from power for a couple of minutes and reboot your router and phone.

"Receive with simplicity everything that happens to you." - Rashi

2 replies

Lead Maestro
Jan 24, 2022 12:43 PM UTC

Try removing TuneIn from your music services in the Sonos app and re-adding it. You can also try deleting and reinstalling the Sonos app. Also try unplugging the Play:1 from power for a couple of minutes and reboot your router and phone.

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"Receive with simplicity everything that happens to you." - Rashi
Jan 24, 2022 2:28 PM UTC

All good suggestions from @GuitarSuperstar. But if none of those actions works in your case, consider changing your router’s DNS settings to the Google Public DNS.

Will the system play other internet streaming services?

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