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Contributor I
January 1, 2023
Answered

Cant set volume on 8th speaker

I have just added an 8th speaker, and in the controller on desktop Mac changing volume reveals a list of speakers but the 8th volume slider falls off the bottom of the list.  I don’t see a scroll bar or any way to adjust the volume of the 8th speaker.  Solution, anyone?

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Contributor I
January 5, 2023

All, Thanks for your suggestions.  After a 1.5 hour call with Sonos Support, the problem work around is as follows.  If I buy a mouse with a third scroll wheel, I can scroll the expanded volume control window up and down to expose the slider for the 8th speaker.  My apple mouse has a non-functional scroll button but the support tech was using an HP mouse with a middle scroll wheel and showed me she could operate the scroll feature for this window.  However, there is no scroll bar displayed for it, even though other windows in the S2 controller do display scroll bars, which appear when you hover in the right place.  

I also found that the Page UP and Page Down keys will also scroll this window, but not the up/down or left/right arrow keys.  So… case closed.  Guess I need a new mouse to adjust the volume!

 

14 replies

Frustrated23AuthorAnswer
Contributor I
January 5, 2023

All, Thanks for your suggestions.  After a 1.5 hour call with Sonos Support, the problem work around is as follows.  If I buy a mouse with a third scroll wheel, I can scroll the expanded volume control window up and down to expose the slider for the 8th speaker.  My apple mouse has a non-functional scroll button but the support tech was using an HP mouse with a middle scroll wheel and showed me she could operate the scroll feature for this window.  However, there is no scroll bar displayed for it, even though other windows in the S2 controller do display scroll bars, which appear when you hover in the right place.  

I also found that the Page UP and Page Down keys will also scroll this window, but not the up/down or left/right arrow keys.  So… case closed.  Guess I need a new mouse to adjust the volume!

 

Airgetlam
January 5, 2023

Well, that’s an answer. And why I absolutely loath the Apple mouse. I’m sure (well, I assume) there’s some multifinger gesture to do that, but I’m old and cranky, so I use Logitech bluetooth mice, just because I like separate buttons and a scroll dial.

I’m happy you have “an” answer, although probably not the one you were looking for. 

Bruce
January 5, 2023

It still seems possible to me that the absence of a scroll bar may be linked to the current bug so maybe worth waiting before you buy another mouse?

January 5, 2023

I am not an Apple user but I can't help thinking there must be an option to enable scrolling?

https://www.saintlad.com/fix-magic-mouse-not-scrolling/