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Jasoncr8
Contributor I
June 23, 2024
Question

Cant add new content servces

  • June 23, 2024
  • 2 replies
  • 166 views

I am unable to add new content services. Trying to add BBC Sounds, Spotify and Amazon Music. In each case, I get redirected from the Sonos app to the provider to authorise the connection and am told that the service has been added successfully. But when I return to the Sonos app I get an error message saying the service has not been added.

I am using the Sonos app on Android and have 2 Era300s in a stereo pair and a Play3 

 

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2 replies

KenS
KenS
Enthusiast II
June 23, 2024

Same problem here. Lots of reports of this and yet no reply from Sonos of any efforts to fix it!

    benjame
    Contributor I
    August 17, 2024

    This is error I get when trying to add any service.  I am connected to internet as evidenced  by the fact I can submit this fault....

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