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adrianwestfield66
Trending Lyricist I
December 16, 2022
Answered

cannot connect to Synology NAS Dj220

Sonos tech couldn’t help- working from a MacBook!!! I know! SMB1 enabled and Ntmlv1! There is no browse on add music library which is stored on the NAS drive! The network path I have typed gets me to password etc then as it try’s to add I get error code 1001- currently doing my nut in!

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Ken_Griffiths
Ken_GriffithsAnswer
December 23, 2022

None in the library!

im currently going to give Plex a go and see if that works!

Try switching the controllers associated product as shown in the ‘About My System’ (best to power it off and force the App to switch). Then check the old library path has been removed from the Sonos App and go onto add the new library path, (+ share username & password credentials) and see if that resolves the issue. 

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adrianwestfield66Author
Trending Lyricist I
December 23, 2022

None in the library!

im currently going to give Plex a go and see if that works!

Ken_Griffiths
Ken_GriffithsAnswer
December 23, 2022

None in the library!

im currently going to give Plex a go and see if that works!

Try switching the controllers associated product as shown in the ‘About My System’ (best to power it off and force the App to switch). Then check the old library path has been removed from the Sonos App and go onto add the new library path, (+ share username & password credentials) and see if that resolves the issue. 

    adrianwestfield66Author
    Trending Lyricist I
    December 29, 2022

    How do I do that? Trying so hard to get to my library- wasted money in Plex- unable to connect and find media server issues- and all I wanted was to play my own music and not rely on Spotify etc- I’m computer challenged- had a tech guy come (more cash) and he didn’t have a clue! Rang Sonos support - not a clue- I think the last time I had an issue was years ago and when I contacted tech support it was sorted in seconds via remote- the guy I had - didn’t even know how to do basic things on the Mac- it was like the blind leading the blind- as a result I’m still failing!

    CarlP3
    Lyricist I
    January 5, 2023

    Hi @adrianwestfield66 I bought a Synology NAS for the sole purpose of storing my music library; never did get it to work with my Sonos system (pair of 5s with a sub.)  My solution was to use an old laptop I had laying around. I removed everything from the SSD except my music library, set it up so that the screen turns off when the power button is pressed and to do nothing when the lid is closed. Connected to my home network and voila...connected to Sonos instantly and have been streaming my library without problems for a couple of years now. Yes, I leave the laptop running 24/7 but you wouldn’t have to. The Synology NAS?...kind of overkill but since I have it, I only use it for backing up my daily use computer. I know this isn’t the answer you were looking for but it’s another option and there are some fairly low cost laptops available if you don’t already have one. Best of luck to you!!

    adrianwestfield66Author
    Trending Lyricist I
    January 5, 2023

    Finally connected the NAS and the Plex to my Sonos system?? That was a mission!

    thsnks for the assistance everyone!

      CarlP3
      Lyricist I
      January 5, 2023

      Congrats to you @adrianwestfield66!!! After reading the above posts today I decided to give the Synology/Sonos connection another try...Lo and behold it worked for me too! Many Thanks to all!!!

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