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Tman47
Contributor I
March 15, 2021

Cannot connect to music files stored on new laptop

  • March 15, 2021
  • 4 replies
  • 65 views

Get this message: unable to connect to //DESKTOP_PAPK80R/Music

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4 replies

GuitarSuperstar
Lead Maestro
March 15, 2021

Are you using a Mac or PC?

"Receive with simplicity everything that happens to you." - Rashi
buzz
buzz
Grand Maestro
March 15, 2021

If you are using a Windows laptop, this might help: https://support.sonos.com/s/article/813?language=en_US

You will also need to enable SMB(v1)/CIFS support on the Laptop.

Personally, I prefer to store my music on a NAS drive. A computer is not required if the music is stored on a NAS. Replacing or powering down a computer would be a non event.

Tman47Author
Contributor I
March 15, 2021

Windows 10 PC. A new Dell with McAfee Live Safe on it

 

ratty
ratty
March 15, 2021

Is the Sonos desktop controller installed? It also installs an HTTP service for Sonos to access the stored files, obviating the SMB requirement.

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