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Contributor I
May 31, 2024 4:36 PM UTC
Question

Cannot add speakers to the new app.

Ever since the new app came out, it only retained my Playbar and Subwoofer. It wiped out my Roam SL, Play 1’s and Play 3. I cannot add them back at all. I have tried resetting the app, redownloading it, as well as factory restoring all the speakers I am trying to add back. My Roam SL will add to the system but then it doesn’t show up anywhere at all in the app. My Play 1’s and 3 will just not play the tone anymore to connect to the system. I am so beyond frustrated with this. Any ideas? Thanks in advance.

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3 replies

Lyricist I
Jun 6, 2024 9:02 PM UTC

Same issue. Please assist 

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Lyricist I
Jun 7, 2024 2:55 PM UTC

I cannot add Sonos room speakers or rename existing speaker. 

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Contributor I
Jul 7, 2024 10:52 PM UTC

Same. 

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