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Music2ears
Contributor I
December 18, 2024
Answered

Cannot add SiriusXM to Sonos App

  • December 18, 2024
  • 1 reply
  • 378 views

I am attempting to add SiriusXM to the services on the iOS Sonos app, but when attempting to, it opens to a blank screen before I can enter my credentials. This does not happen with other services like Spotify. As anyone encountered this before?

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Best answer by Sotiris C.

Hello ​@Music2ears, welcome to the Sonos Community!

I am sorry to hear you are having trouble adding SiriusXM in the Sonos App.

A couple suggestions for you:

  1. Reset the Sonos App and then connect to the existing system.
  2. Make sure your location is set correctly in your Sonos Account. Check below on how to do:

    Check your account’s registered country

    Make sure your Sonos account is registered in the correct country by following these steps:

    Sign in to your Sonos account. Select Profile. Make sure the country is set correctly under the Address section.

    • If it is incorrect, select Edit to change the country.

    Once any changes are made to your registration information, it may take up to 15 minutes for the list of available services in the Sonos app to update.

If you are still unable to add SiriusXM in the Sonos App, please reach out to our Support Team for some live troubleshooting.

I hope this helps.

 

1 reply

Sotiris C.
Sotiris C.Answer
Sonos Staff
December 19, 2024

Hello ​@Music2ears, welcome to the Sonos Community!

I am sorry to hear you are having trouble adding SiriusXM in the Sonos App.

A couple suggestions for you:

  1. Reset the Sonos App and then connect to the existing system.
  2. Make sure your location is set correctly in your Sonos Account. Check below on how to do:

    Check your account’s registered country

    Make sure your Sonos account is registered in the correct country by following these steps:

    Sign in to your Sonos account. Select Profile. Make sure the country is set correctly under the Address section.

    • If it is incorrect, select Edit to change the country.

    Once any changes are made to your registration information, it may take up to 15 minutes for the list of available services in the Sonos app to update.

If you are still unable to add SiriusXM in the Sonos App, please reach out to our Support Team for some live troubleshooting.

I hope this helps.

 

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