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Trending Lyricist I
July 24, 2024
Question

Cannot access Music Library via new app

  • July 24, 2024
  • 12 replies
  • 433 views

Hello

I am trying to add my remote music library (on external G-Tech drive) via the new app, or if not that, add iTunes. I cannot access either at present, only Deezer.

I have (I think) done everything i am supposed to do - followed all the instructions. I have added the music folder via sharing as suggested. I have typed //computer name/sharename. Every time I try to add a folder it rejects my username and password. Why? I have used the user name and password for my computer that I always used to use when adding anything to Sonos. I then tried my email address and Sonos account password. Neither of these work. 

Any advice would be appreciated. I have spent hours and hours trying to sort this out.

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12 replies

Belly M
August 2, 2024

Mac as a NAS… If it’s on the internal storage of a Mac, then it can deal with APFS fine but if you have your music on an external drive connected to your Mac then it has to be either  Mac OS Extended (Journaled) or HFS+.

Hi Belly M, i'm not sure if this was directed my but i have a Windows system, no Apple or MAC here.  

To the OP who has a Mac, your issue is not the same, you have an SMB version issue with your Router. 

Trending Lyricist I
August 2, 2024

Mac as a NAS… If it’s on the internal storage of a Mac, then it can deal with APFS fine but if you have your music on an external drive connected to your Mac then it has to be either  Mac OS Extended (Journaled) or HFS+.

Hi Belly M, i'm not sure if this was directed my but i have a Windows system, no Apple or MAC here.  

To the OP who has a Mac, your issue is not the same, you have an SMB version issue with your Router. 

Thanks for the reply.  There is no SMB problem, i've checked that already and before the update in May i was happily using that music on the router.