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Contributor II
November 29, 2024
Answered

Cannot access Amazon community playlists directly through Sonos

  • November 29, 2024
  • 6 replies
  • 184 views

Can anyone help me to answer my questions?

1.  I subscribe to Amazon music unlimited and can access numerous community created playlists which I can cast to Sonos however, when I use the search function within Sonos (Amazon is the preferred service) using an Amazon playlist title, no results are returned.

2.  When I cast to Sonos from the Amazon music app, do I receive the same audio quality as if I was streaming directly through Sonos? 

Thanks 

 

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Best answer by controlav

Confirmed that nothing can find a playlist called “moonbeam”, I tried Desktop and my own apps. You need to ask Amazon to fix their Search API for this kind of playlist.

6 replies

controlav
Lead Maestro
November 29, 2024

For 1. can you give an example of a search that fails, but should work?

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
SAIWAuthor
Contributor II
November 29, 2024

Hi,

Thanks for the response. I've just randomly selected moonbeam from the list of community playlists in the Amazon music app.  No sign of it via a search in Sonos with Amazon confirmed as the preferred service.

Hope this helps?

P.S.  I'm using the Android versions of both the Sonos & Amazon Apps.

controlav
controlavAnswer
Lead Maestro
November 29, 2024

Confirmed that nothing can find a playlist called “moonbeam”, I tried Desktop and my own apps. You need to ask Amazon to fix their Search API for this kind of playlist.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
SAIWAuthor
Contributor II
November 29, 2024

Thank you for your assistance. 

Avid Contributor I
February 16, 2025

Has a solution to this been found?

SAIWAuthor
Contributor II
February 16, 2025

Nothing yet!