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Contributor II
Nov 29, 2024 12:46 PM UTC
Answered

Cannot access Amazon community playlists directly through Sonos

Can anyone help me to answer my questions?

1.  I subscribe to Amazon music unlimited and can access numerous community created playlists which I can cast to Sonos however, when I use the search function within Sonos (Amazon is the preferred service) using an Amazon playlist title, no results are returned.

2.  When I cast to Sonos from the Amazon music app, do I receive the same audio quality as if I was streaming directly through Sonos? 

Thanks 

 

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controlav
controlavAnswer
Lead Maestro
Nov 29, 2024 3:58 PM UTC

Confirmed that nothing can find a playlist called “moonbeam”, I tried Desktop and my own apps. You need to ask Amazon to fix their Search API for this kind of playlist.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

6 replies

controlav
Lead Maestro
Nov 29, 2024 2:03 PM UTC

For 1. can you give an example of a search that fails, but should work?

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
SAIWAuthor
Contributor II
Nov 29, 2024 2:37 PM UTC

Hi,

Thanks for the response. I've just randomly selected moonbeam from the list of community playlists in the Amazon music app.  No sign of it via a search in Sonos with Amazon confirmed as the preferred service.

Hope this helps?

P.S.  I'm using the Android versions of both the Sonos & Amazon Apps.

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controlav
controlavAnswer
Lead Maestro
Nov 29, 2024 3:58 PM UTC

Confirmed that nothing can find a playlist called “moonbeam”, I tried Desktop and my own apps. You need to ask Amazon to fix their Search API for this kind of playlist.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
SAIWAuthor
Contributor II
Nov 29, 2024 4:01 PM UTC

Thank you for your assistance. 

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Avid Contributor I
Feb 16, 2025 9:29 AM UTC

Has a solution to this been found?

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SAIWAuthor
Contributor II
Feb 16, 2025 9:31 AM UTC

Nothing yet!

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