Contributor I

Answered

Can't stream from iTunes on iMac to Sonos speaker

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High Sierra 10.13.6. I can see the speaker (One SL) in iTunes and it seems like there is a connection between them, but when i start playing a song it shows in a Sonos Controller app, like the info is loading, with the cover art, etc. but there is no sound and after like 2-3 second it drops like there is nothing to play. How can i fix this?

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J

John BAnswer

I am a little confused about what you are doing here, but you can only play from iTunes using Airplay 2, which does not involve the Sonos app.

To play the music stored on your Mac using the Sonos app you would need to set up a Sonos music library linked to the folder where your music is stored for iTunes. Have you done that?

https://support.sonos.com/s/article/257?language=en_US

J

John BAnswer

I am a little confused about what you are doing here, but you can only play from iTunes using Airplay 2, which does not involve the Sonos app.

To play the music stored on your Mac using the Sonos app you would need to set up a Sonos music library linked to the folder where your music is stored for iTunes. Have you done that?

https://support.sonos.com/s/article/257?language=en_US

W

whygoodcatAuthor

Contributor I

Yes, i’ve set up the Sonos app as well and it works great. However, i can’t stream directly from iTunes and that’s what i would prefer to be doing. The Airplay connection itself seems fine, but it just won’t stream, it says “connection lost” when i hit play (or something similar, i’m not using the english interface).

Maybe there’s some sort of interference between the Sonos app and iTunes?

J

John B

No it won't be that. The Sonos app is just a remote control. Airplay 2 'should' work. 10.13.6 was the minimum requirement for Airplay 2 at launch and I am not aware of that having changed. But I am not an Airplay user and so I am not the best person to advise further.

W

whygoodcatAuthor

Contributor I

The trouble is only when i try to stream directly from iTunes. I can stream from my iPhone to the Sonos speaker and LG webOS TV just fine, but not from iTunes.

W

whygoodcatAuthor

Contributor I

Ok, so i don’t know why, but now the Airplay connection itself seems stable and the song doesn’t stop in iTunes when i select Sonos as an audio output, however, the sound still ain’t coming from the Sonos speaker. It’s like everything is perfect, just in the “mute” mode (but it’s not)… Anyone can help?

J

John B

Looks like Apple may have moved the goalposts

https://support.apple.com/en-us/HT208728

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whygoodcatAuthor

Contributor I

I’m not sure if this is a Sonos issue or an iTunes / iMac one… Airplay obviously “works”, but for some strange reason there’s just no audio coming out from the Sonos speaker, like i muted it.

J

John B

It doesn’t obviously work. It looks like you need a more recent OS now than you have, unless i am misinterpreting the article I linked. It may be trying to use original Airplay and failing.

W

whygoodcatAuthor

Contributor I

My iMac is mid 2010. Maybe it doesn’t have Airplay 2 at all? I didn’t find a clear answer. Also, the article that you have posted says that Catalina is required, but there are other articles on the web saying that High Sierra has Airplay 2 as well... And even if my iMac is THAT old, why can’t Sonos One SL just work with Airplay 1, are they totally different things?

Airgetlam

AirPlay 1 and AirPlay 2 are indeed two separate things. Sonos has never been capable of dealing with AirPlay 1.

Bruce

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