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Bagchi
Contributor I
Aug 30, 2024 10:35 AM UTC
Answered

Can’t start new app

Since I updated to the new app on iOS, it will not start. It is just the Sonos-logo for half a minute, then it crashes. What is the point of having an app at all then, if it constantly crashes?

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    Pools-3015
    Pools-3015Answer
    Prodigy I
    Aug 30, 2024 11:17 AM UTC

    What version of iOS are you using? What version iPhone?

    Have you tried restarting your iPhone?

    Have you tried re-installing the app

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    2 replies

    Pools-3015
    Pools-3015Answer
    Prodigy I
    Aug 30, 2024 11:17 AM UTC

    What version of iOS are you using? What version iPhone?

    Have you tried restarting your iPhone?

    Have you tried re-installing the app

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    BagchiAuthor
    Contributor I
    Aug 30, 2024 11:32 AM UTC

    I have the last version on both my iPhone and iPad, 17.6.1 (I have installed the app on both devices). The iPhone is a 13 mini and the iPad is an Air 4:th gen. 
    Yes, I have restarted then both. 
     

    And, thanks, it seems to have helped when I er-installed the app… Thank you so much! 

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