Skip to main content
Lee sa
Contributor I
October 6, 2019

Can’t see my Audible Audiobook in the Sonos App

  • October 6, 2019
  • 37 replies
  • 3814 views
In the last couple of days I have not been able to see my audible audiobooks in the Sonos App (and in the Sonos controller on a mac), when I go to the audible section in the app (I use Audible.co.uk) I just get the message “Could not browse Music” instead of the normal list of audiobooks.

Now I tried re-adding the service, that did not solved the problem, I tried to re-authorising my account that did not solve it either.

I can see the audiobooks I have added to MYSONOS (the books I listening to right now) and they also show up in the recently played list but I cannot see my entire library in the audible section of the app.

Now I do have a lot of audiobooks in my audible library 400+ but I have never been able to use the search function in the Sonos app to find my books (it always just say “an error has occurred try again”) so without the list I am rather unable to find and listen to my audiobooks on my Sonos speakers (Now I do know I can play them through the Audible app via Airplay 2 but that not the point). Do anyone know a way to fix this?
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    37 replies

    Show previous replies
    Tomjb
    Lyricist I
    July 10, 2020

    This is still happening to me any ideas on a fix

     

    Neetjean
    Trending Lyricist I
    July 11, 2020

    Call Audible support, they will refresh your library and you should start seeing your books.  As I had so many books it took overnight to see them, all but I do not have any issue now.  Good Luck!

      leecynthia
      Contributor I
      July 29, 2020

      Maybe you don’t find the correct method to play Audible on Sonos. You need to connect your Audible app to Sonos, then you can listen to Audible on Sonos. Or you would find that you cannot access Audible audiobooks on Sonos.

      Neetjean
      Trending Lyricist I
      July 29, 2020

      I use Sonos everyday so I am connecting correctly.  This issue was resolved by contacting Audible for a refresh of my library on their side..

      GJWard
      Lyricist I
      October 21, 2020

      I have this problem too - many of the new audible books are not showing up in Sonos.   One work around that works most of the time is to start the book in the native Audible app, and then, while it is playing “Connect to a Device” and select your sonos speaker or group.   You can then go back and see and control it as the current book in Audible on Sonos - still doesn’t show up in the library, but you are able to listen and control the book until you select another book.  

      Also learned that titles in the member library or “Audible Plus” will never show up in sonos playlist, only purchased titles.  You can use the same work around from above to play these on sonos even though they won’t show in your library.

      Jane Lawrence
      Lyricist I
      December 14, 2020

      Goto “Settings/Services” in the Sonos App and select Audible and choose the option to 'reauthorise' the account. Just follow the onscreen instructions, login to Amazon and accept the sharing agreement etc.

      When I try to log in on Amazon for my audible account, it defaultsto amazon.com and I am a UK user. How can I use the UK Amazon please

      Duncans2
      Lyricist I
      January 6, 2021

      I'm seeing the same issue, it just takes me to the US website and not the UK. Any ideas please.

      Terms & ConditionsAccessibility statement