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Sherv
Trending Lyricist I
December 29, 2024

Can't play any music from All Songs in my library

  • December 29, 2024
  • 12 replies
  • 500 views
  1. Open Sonos app on my Android Phone
  2. Navigate to and choose Music Library source
  3. Select Songs from the list of options
  4. Press Play or Shuffle
  5. Endless loading circle appears and nothing happens for at least 7 minutes, after which I stopped wasting my time waiting.

Music is on my NAS, i can easily access and play specific songs, or select and play genres or my own playlists through the app.

What gives? This wasn't an issue in the past. I understand the development team is attempting to fix this app but I didnt expect this functioanlity to be broken. Anyone else experiencing this?

 

Build 80.14.06-release+20241206affe3de (by the way, brilliant UX design to not allow users to tap and copy the version numbers and other info on the About Your System screen).

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ShervAuthor
Trending Lyricist I
December 31, 2024

I can't understand how metadata would affect playback when those same tracks play fine, in Sonos, when selected through other means: different id3 tag sorting, directory/folder mavigation, and playlists…. and then there have been instances where the songs play as they should when selected in Song view.The lack of consistency is puzzling.

    Corry P
    Corry P
    Sonos Staff
    December 31, 2024

    Hi ​@Sherv 

    Welcome to the Sonos Community!

    Thank you for flagging this behaviour - I have been able to replicate it on my own system and have reported it. I will update this thread once I hear more, but in the meantime, I think you can cease troubleshooting steps.

    It does seem that Add to Queue, Replace Queue and Play Now all work (in the 3 dot menu for each track). Weirdly, tapping a track in Songs view after using Replace Queue works, but only once.

    I hope this helps.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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