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Contributor II
May 25, 2021 10:56 PM UTC
Answered

Can't get Proton Radio to work

I’ve been listening to Proton Radio via TuneIn for a couple of years, without problems. But it has stopped working. The station is still operating, and I can stream directly from the website via my MacBook and Airplay. But I’d rather stream directly to my Sonos system. I already tried “Add Radio Station” without success.

I also tried MyTuner and Sonos Radio, but I can’t get it to work. This is the URL:

https://www.protonradio.com

Note: this is about “Proton Radio” and not “Radio Proton”. The two are unrelated.

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Lead Maestro
May 26, 2021 4:43 AM UTC

Under TuneIn in the Sonos app, go to “My Radio Stations” and tap the “...” on the top right corner and select “Add New Radio Station”. Use this URL and it should work:

http://www.protonradio.com/proton.m3u

"Receive with simplicity everything that happens to you." - Rashi

13 replies

Lead Maestro
May 26, 2021 4:43 AM UTC

Under TuneIn in the Sonos app, go to “My Radio Stations” and tap the “...” on the top right corner and select “Add New Radio Station”. Use this URL and it should work:

http://www.protonradio.com/proton.m3u

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"Receive with simplicity everything that happens to you." - Rashi
rpieketAuthor
Contributor II
May 26, 2021 4:17 PM UTC

That’s it! I was missing the “m3u” part. But it’s working now. Thank you.

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Lyricist I
Jun 11, 2021 9:01 PM UTC

Worked, but todsy it isn't working anymore

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rpieketAuthor
Contributor II
Jun 12, 2021 12:29 AM UTC

Same here. Streaming http://www.protonradio.com/proton.m3u through the browser works, but it won’t stream on Sonos anymore.

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Lyricist III
Jun 14, 2021 5:43 PM UTC

It seems very variable… right now I have the station playing on my Sonos and I did get my 7am alarm call to wake me up with Proton, but I have been unable to get the station to play 99 times out of 100 this past week.

Really not sure what the issue is here… it plays sometimes but not every time… anyone hazard a guess as to why?!

 

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Lyricist III
Jun 15, 2021 5:04 PM UTC

Still working today, so hopefully the outage was just a weird blip.  Very pleased to have Proton back on in my house!

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Lyricist III
Jun 16, 2021 3:05 PM UTC

And today it is back to being unavailable...

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Lyricist III
Jun 17, 2021 8:20 PM UTC

Still not working… but for anyone who normally listens to Proton Radio, I can highly recommend Sonica Club radio.  Good alternative and has a bunch of the same shows plus some excellent music of its own.

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rpieketAuthor
Contributor II
Jul 1, 2021 2:48 AM UTC

I contacted Sonos Tech Support. They could reproduce the problem on their system, and created a ticket for the issue. So it will be investigated by Sonos engineers sooner or later.

As a workaround, I can stream to Safari on my laptop and AirPlay to my Sonos. Not ideal, but it will do for now.

This is the URL:https://www.protonradio.com/proton.m3u

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Lyricist III
Jul 1, 2021 4:57 PM UTC

It is incredibly frustrating how sporadic it is.  I can get Proton to stream at will on some of my Sonos speakers in the house today, but others just refuse.  No rhyme or reason, just seems random.

 

 

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