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David_W
Contributor I
November 22, 2022
Answered

Can't find Radioplayer

  • November 22, 2022
  • 10 replies
  • 215 views

I’m in the UK.  Why isn’t Radioplayer listed in the iOS app under ‘Add a Service’?

Thanks

David

 

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Best answer by Belly M

It can take time to appear, bear with it.

Go to Settings/System/System Updates and hit Check for Updates. This can be necessary to force a refresh of the service list.

10 replies

Belly M
Belly M
November 22, 2022

Go to the Sonos website and login, check your location is set correctly.

    David_WAuthor
    Contributor I
    November 22, 2022

    Yep, it thought I was in the US.  Changed it and logged in and out of app but still missing. Maybe I need to delete and reinstall app as well.

    Thanks

    Belly M
    Belly MAnswer
    November 22, 2022

    It can take time to appear, bear with it.

    Go to Settings/System/System Updates and hit Check for Updates. This can be necessary to force a refresh of the service list.

      David_WAuthor
      Contributor I
      November 22, 2022

      So that didn’t work.  logged out and in and reinstalled the app. The website is screwed though.  As soon as you go to ‘Profile’ you get a corrupted HTML screen.  Happened with browsers on my PC and iOS device.  Maybe the Black Friday rush has caused a crash.

      Corry P
      Corry P
      Sonos Staff
      November 22, 2022

      Hi @David_W 

      Thanks for reporting this issue with our webpage - I’ve flagged it with a colleague.

      "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
      David_WAuthor
      Contributor I
      November 22, 2022

      The app has now appeared under the list of services.

      Thanks for your help @Belly M 

        Ormondquay
        Lyricist I
        July 7, 2024

        Re Radioplayer “This app is available only on the App Store for iPhone, iPad and Apple Watch.” so no joy for android users

        nitramsaid
        Lyricist II
        July 15, 2024

        So when will radioplayer be available for the Android operating system in the UK please? Tunein always plays an advert first 

        106rallye
        106rallye
        July 15, 2024

        @Ormondquay @nitramsaid Both your questions should be directed to Radioplayer, not Sonos.

        nitramsaid
        Lyricist II
        July 15, 2024

        Hi thanks for your reply. Why radioplayer? The radioplayer app worked with the old sonos app, so surely this is more related to how the sonos app uses radioplayer? 

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