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Dougie A
Contributor I
February 15, 2024
Answered

can't edit path to iTunes music library. only allows access to iTunes folder but not library inside folder

  • February 15, 2024
  • 3 replies
  • 175 views

New Windows 11 laptop. Been through process to access iTunes music library but there is no way that I can see to edit the path, which only goes as far as iTunes folder but not to iTunes library within the folder. Tried installing and uninstalling both Sonos and iTunes apps. However when I do iTunes instal from Sonos in old Windows 10 laptop I have access to iTunes.

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Best answer by Ken_Griffiths

See this link for Windows 11 to check your network settings…

https://thedroidguy.com/change-windows-11-network-1159766

To check your netbios name see this link…

https://www.howtogeek.com/743967/how-to-rename-your-windows-11-pc/

It might also be your McAfee firewall of course - so also see this link…

https://support.sonos.com/en-us/article/configure-mcafee-total-protection-to-work-with-sonos

3 replies

Ken_Griffiths
Ken_Griffiths
February 15, 2024

The path is probably fine - but maybe check the things mentioned in this Sonos Support link…

https://support.sonos.com/en-us/article/configure-windows-10-network-and-security-settings

Ensure the computers netbios name is no longer than 15 alphanumeric characters and that there are no spaces or special characters in the name itself.

 

    Dougie AAuthor
    Contributor I
    February 15, 2024

    Thanks for advice Ken. However not having great IT skills the guidance to check Windows 10 does not align with Windows 11.

    Item 8 in the guidance to check Sonos Controller is not visible to me. Not sure this is because I have McAfee Security installed?

    Ken_Griffiths
    Ken_GriffithsAnswer
    February 15, 2024

    See this link for Windows 11 to check your network settings…

    https://thedroidguy.com/change-windows-11-network-1159766

    To check your netbios name see this link…

    https://www.howtogeek.com/743967/how-to-rename-your-windows-11-pc/

    It might also be your McAfee firewall of course - so also see this link…

    https://support.sonos.com/en-us/article/configure-mcafee-total-protection-to-work-with-sonos

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