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MAscooby
MAscooby
Trending Lyricist I
September 17, 2019
Answered

Can't control music on Sonos from iOS Amazon Music app

When casting to a Sonos speaker from the Amazon Music app on my iPhone or iPad, I can't seem to control the music once it starts playing. The app shows that I'm connected to the speaker, but the "now playing" screen in the app doesn't work. I have to connect to the Sonos app to control playback.

Is that a known issue and/or something that I can resolve somehow?

Thanks!
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      MAscooby
      MAscoobyAnswer
      Trending Lyricist I
      September 17, 2019
      Happens to me as well. Couldn't adjust volume from Amazon app. Had to go to actual speaker to change volume or pause.

      I think I’ve got it working now. I disconnected the Sonos skill in Alexa and then re-enabled it.
      View in thread

      2 replies

      KS
      Lyricist III
      September 17, 2019
      Happens to me as well. Couldn't adjust volume from Amazon app. Had to go to actual speaker to change volume or pause.
      MAscooby
      MAscoobyAuthorAnswer
      Trending Lyricist I
      September 17, 2019
      Happens to me as well. Couldn't adjust volume from Amazon app. Had to go to actual speaker to change volume or pause.

      I think I’ve got it working now. I disconnected the Sonos skill in Alexa and then re-enabled it.
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