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Contributor I
May 12, 2024 8:05 AM UTC
Question

Can't connect Storytel

I authorize my Storytel account and it says "successful" or something in the browser, "go back to your Sonos app". There it says "Something went wrong, try again" but no matter how many times I try, I can't get it to work even though Storytel obviously authorized it. It worked before.

I'm really disappointed in, an tired of, everything that doesn't work in this app.

 

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5 replies

Lyricist I
May 13, 2024 6:44 PM UTC

I have the same issue🙄 and can’t find a fix anywhere. 

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erols031Author
Contributor I
May 13, 2024 7:18 PM UTC

There are so many problems with the new app. Frustrating.

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Lyricist I
May 28, 2024 12:24 AM UTC

In Denmark Storytel is labeled Mofibo, but I have the exact same problem of not being able to add service. It is really annoying. I tried to contact Sonos support for help but no one answered… It sucks.

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Lyricist I
Jul 18, 2024 8:10 AM UTC

I was successful in re-adding Storytel through the Sonos Windows/PC app.

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Lyricist I
Jul 18, 2024 10:13 AM UTC

In Denmark Storytel is labeled Mofibo, but I have the exact same problem of not being able to add service. It is really annoying. I tried to contact Sonos support for help but no one answered… It sucks.

Update: I am now able to add service 

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