Contributor I

Can't connect my new iphone 13 to Sonos S1 app

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I got an iPhone 13 pro recently and it won’t recognise or connect to the Sonos S1 app. I’ve tried everything including allowing location services, no VPN etc. Yet the app works fine on my iPad. Judging by previous chats on this, there is clearly a software fault, are you fixing this Sonos?

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controlav

Lead Maestro

You didn’t say you have verified “local network” permissions, or that you have tried re-installing the app. Do those.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

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User55580Author

Contributor I

yes I’ve done both of those too thanks, so what next?

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controlav

Lead Maestro

yes I’ve done both of those too thanks, so what next?

Buy SonoPhone

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

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Anthony457

Avid Listener

It sounds like you're experiencing a compatibility issue between the iPhone 13 Pro and the Sonos S1 app. Try updating the app to the new version from DLLoklok for potential fixes. If the issue persists, it may be worth checking for iOS updates or reaching out to Sonos support for more assistance.

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