Can’t close advert in app for iPad

Forum|Forum|2 years ago
May 27, 2024
4 replies
315 views

Hi there,

I have a question regarding adv in the new app for iPad. I can’t close this thing in the middle of the screen.

It looks like this

“X” doesn’t work. It just open new window with more details.

app version 80.01.11 but the same problem was in the previous version.

Anyone with the same problem? Any solutions?

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Best answer by Pools-3015

I saw that on my pone this morning, but I had no issues closing it.

Force close the app and relaunch to see if that helps. If it doesn't, try resetting the app.

https://support.sonos.com/en-us/article/reset-the-sonos-app

Pools-3015Answer

Prodigy I

I saw that on my pone this morning, but I had no issues closing it.

Force close the app and relaunch to see if that helps. If it doesn't, try resetting the app.

https://support.sonos.com/en-us/article/reset-the-sonos-app

T

tpappas

Contributor I

I was able to X out the ad on my iPhone but on the iPad you cannot. Tried force quitting, didn’t work either. I uninstalled the app and reinstalled it and for now the ad is gone.

T

tpappas

Contributor I

All of those options Saoud were attempted and didn’t work. Even tried changing the orientation of the iPad, splitting the screen - nothing worked. We’ve got a bug here :)

Bumper

You can block these ads if using a dns based network ad blocker like Pihole or Nextdns

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