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Nicholas_1
Contributor I
May 8, 2024
Question

can’t clear sonos queue in new app

  • May 8, 2024
  • 59 replies
  • 5619 views

Hi,

 

i have just downloaded the updated version of the app. Does anyone know how to clear a queue in the new app version?

 

Many thanks

 

nick

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    59 replies

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    skdesign
    Lyricist I
    May 10, 2024

    PLEASE FIX : CLEAR THE QUEUE and EDITING THE QUEUE!

      larsj
      Enthusiast II
      May 10, 2024

      Why do Sonos hate their customers so much? (And how on Earth did I allow auto updates?)

      It's been a long day/week, I just want to play music on the hifi system I spent a lot of money on.

      A complete redesign that I didn't ask for, no doubt to make it easier to turn it into a shop front.

      And now it can't even do stuff that my first Sonos in 2006 could do - clear the queue! Seriously what's wrong with these people?

      Honestly, just when the dust settles and life with Sonos becomes manageable they pull another stunt to remind me that it was a bad idea sticking with them but a pain to replace a 7-room system with something better.

      Anyway sorry for the rant. If someone has a link to the old version that would be great. I should have disconnected this entire system from the Internet years ago.

       

        AndrewC_2
        Lyricist III
        May 10, 2024

        This is maddening!

        Who the he** let this update out into the world?

        PLEASE Sonos, roll back until you have something properly tested to release! 

          dagraham
          Lyricist II
          May 10, 2024

          Can I roll back to the old app until the queue issue is resolved.  I use and Iphone and spent way to much time on the new app only to find the features have been removed. 

          Hi,

           

          i have just downloaded the updated version of the app. Does anyone know how to clear a queue in the new app version?

           

          Many thanks

           

          nick

          I’m wondering the same thing

            dagraham
            Lyricist II
            May 10, 2024

            Please tell us how to clear your queue

              Ken_Griffiths
              Ken_Griffiths
              May 10, 2024

              Please tell us how to clear your queue

              You can clear the Sonos queues using the Desktop App - available here:

              https://support.sonos.com/en-us/downloads

                Ken_s
                Lyricist III
                May 10, 2024

                Please tell us how to clear your queue

                You can't in the app, desktop or web controller only.

                 

                If you are on Android uninstall the new app and download the last one from March on any of the APK mirror sites 

                dagraham
                Lyricist II
                May 10, 2024

                I don't know how to do that. I'm 68.

                M_Castle
                Lyricist III
                May 11, 2024

                What a complete and utter joke. So far I'm not impressed at all.

                  larsj
                  Enthusiast II
                  May 11, 2024

                  I don't know how to do that. I'm 68.

                  I very much doubt the product manager at Sonos even considered your existence to be honest.

                  I'm not exactly young at 50, which means I still carry old fashioned notions in my head like being able to buy a product and then being left alone to enjoy using it.

                  Sonos, if I want a new app I'll come to you and ask for it. Otherwise, keep your hands off my hi-fi system please!

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