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Contributor I
May 8, 2024 9:00 AM UTC
Question

can’t clear sonos queue in new app

Hi,

 

i have just downloaded the updated version of the app. Does anyone know how to clear a queue in the new app version?

 

Many thanks

 

nick

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59 replies

Lyricist I
May 10, 2024 9:30 PM UTC

PLEASE FIX : CLEAR THE QUEUE and EDITING THE QUEUE!

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Enthusiast II
May 10, 2024 10:09 PM UTC

Why do Sonos hate their customers so much? (And how on Earth did I allow auto updates?)

It's been a long day/week, I just want to play music on the hifi system I spent a lot of money on.

A complete redesign that I didn't ask for, no doubt to make it easier to turn it into a shop front.

And now it can't even do stuff that my first Sonos in 2006 could do - clear the queue! Seriously what's wrong with these people?

Honestly, just when the dust settles and life with Sonos becomes manageable they pull another stunt to remind me that it was a bad idea sticking with them but a pain to replace a 7-room system with something better.

Anyway sorry for the rant. If someone has a link to the old version that would be great. I should have disconnected this entire system from the Internet years ago.

 

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Lyricist III
May 10, 2024 11:17 PM UTC

This is maddening!

Who the he** let this update out into the world?

PLEASE Sonos, roll back until you have something properly tested to release! 

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Lyricist II
May 10, 2024 11:21 PM UTC

Can I roll back to the old app until the queue issue is resolved.  I use and Iphone and spent way to much time on the new app only to find the features have been removed. 

Hi,

 

i have just downloaded the updated version of the app. Does anyone know how to clear a queue in the new app version?

 

Many thanks

 

nick

I’m wondering the same thing

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Lyricist II
May 10, 2024 11:21 PM UTC

Please tell us how to clear your queue

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Ken_Griffiths
May 10, 2024 11:25 PM UTC

Please tell us how to clear your queue

You can clear the Sonos queues using the Desktop App - available here:

https://support.sonos.com/en-us/downloads

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Lyricist III
May 10, 2024 11:37 PM UTC

Please tell us how to clear your queue

You can't in the app, desktop or web controller only.

 

If you are on Android uninstall the new app and download the last one from March on any of the APK mirror sites 

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Lyricist II
May 10, 2024 11:43 PM UTC

I don't know how to do that. I'm 68.

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Lyricist III
May 11, 2024 12:27 AM UTC

What a complete and utter joke. So far I'm not impressed at all.

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Enthusiast II
May 11, 2024 5:34 AM UTC

I don't know how to do that. I'm 68.

I very much doubt the product manager at Sonos even considered your existence to be honest.

I'm not exactly young at 50, which means I still carry old fashioned notions in my head like being able to buy a product and then being left alone to enjoy using it.

Sonos, if I want a new app I'll come to you and ask for it. Otherwise, keep your hands off my hi-fi system please!

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