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Enthusiast I
Dec 12, 2024 9:22 AM UTC

Can't add Spotify tracks to Sonos playlist

To troubleshoot a different issue, I removed and re-added all tracks to an existing Sonos playlist (using the Windows controller, as this option has STILL not been restored to the Android app!). At least, that was the plan. Re-adding from my local library worked fine, but I could not add the single song from Spotify that was previously in this playlist.

Is this a new infuriating limitation? Or might there be a solution? 

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26 replies

Lyricist I
Dec 12, 2024 2:01 PM UTC

Same problem here, I cannot add spotify songs to the queue using the Mac controller. I get a message “Unable to add songs to the Queue”

 

I also cannot add youtube music to the queue, I get a message “the song is not encoded correctly”

 

And to top it off, I also cannot add spotify uri through the Sonos API

```SonosError: Sonos error on AddURIToQueue UPnPError 800 (Command not supported or not a coordinator)```

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florismkAuthor
Enthusiast I
Dec 12, 2024 2:06 PM UTC

So it's not even limited to adding to playlists, the queue is also affected! Thanks, ​@iSenne, for adding that.

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Contributor I
Dec 12, 2024 2:27 PM UTC

Exactly the same issue since I updated the windows controller on the 11th December. Worth noting that everything worked perfecty fine five minutes before the update.

When trying to add music tracks from spotify to the queue, I get one of three random error messages;

An Error occurred whilst adding tracks to the queue, (701), Unable to add music to queue. The web app works fine, as does using the spotify app to play the music through to SONOS. This looks to be an issue solely with the windows controller.

I’ve reset the router, removed and re-added the spotify app, reset the controller, re-added the speakers and nothing works. Just in time for Christmas. Great.

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florismkAuthor
Enthusiast I
Dec 12, 2024 2:48 PM UTC

​@eternal_cynic OP here. My issue is about adding external-source tracks to Sonos playlists. Do you experience that problem as well? Otherwise, your issue may be similar, but not the same.

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Contributor I
Dec 12, 2024 3:07 PM UTC

Yes, that includes external tracks, sorry! I can play the radio now through it, that’s it. 

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florismkAuthor
Enthusiast I
Dec 12, 2024 3:08 PM UTC

No, I mean: you're posting about adding tracks to the queue, my issue is with adding tracks to Sonos playlists.

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Contributor I
Dec 12, 2024 3:13 PM UTC

Sorry! Ignore me then! I’ve not tried playlists but the whole controller is borked. I’ll start another thread, hope your issue gets resolved!

 

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florismkAuthor
Enthusiast I
Dec 12, 2024 3:18 PM UTC

The controller has six months of borkedness behind it, we are in full agreement there 😂

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Contributor I
Dec 13, 2024 3:54 AM UTC

I have lost the ability to add any tracks or playlists from my Spotify account through the Windows desktop app. This started happening right after I was show the UPDATE option today (Dec 12). As a test, I tried playing something from YouTube Music and that worked. If I used my cell phone and went to the Sonos app there, I can play tracks from Spotify through the Spotify app interface. If I go into my Spotify app, I can also play tracks from Spotify to my Sonos speakers.

 

In the end, this is only failing specifically using the Sonos Windows Desktop app trying to play something from Spotify. It seems everywhere else, it is fine. Just my two-cents to this issue.

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florismkAuthor
Enthusiast I
Dec 13, 2024 6:10 AM UTC

​@toram23901, OP here. Are you talking about adding to the play queue, or to playlists? The original topic here is about adding to playlists, which increasingly seems to be something different from what you and other responders describe.

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