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wenfar
Contributor II
May 11, 2024 12:23 PM UTC

Can't add SiriusXM to sonos

Ever since the new sonos app update I have been unable to add my siriusxm canada acct to sonos. It was fine before the update. When it updated, it dumped SiriusXM. I have tried everything I know of and cannot get it added back as a sonos service. Help. It keeps telling me check your internet service, meanwhile other stations are playing. Obviously I have internet

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    4 replies

    StAmour
    Contributor I
    May 16, 2024 4:58 PM UTC

    I have the exact same problem. I have to keep the previous update on an old iPad to access it. 

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      StuieSugar
      Lyricist I
      May 27, 2024 2:58 AM UTC

      I have the same issue. I tried not to update the app in my iPad but it did automatically. Now I can’t listed to Sirius on my speakers. Very frustrating. 

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        bmasten
        Lyricist I
        Jun 12, 2024 7:59 PM UTC

        Pending which phone you use, I had this issue with Samsung and the SiriusXM stations being greyed out.  It wouldn’t let me log in with my streaming account.  I installed the app on my iPad after removing the service from my phone.  Once I added it back, I was able to use my streaming account and things immediately started working.  Logged out and back in on my phone and things are up and running.

         

        Perhaps it’s something about the phone OS, but something this basic shouldn’t be happening.

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          DEX1965
          Lyricist I
          Jul 29, 2024 1:44 PM UTC

          I have the same problem..  Did anyone find a solution?  I also cannot run the Sonos App on my MacBook any longer

           

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