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Can anybody suggest me an alternative to Sonos?

Forum|Forum|2 years ago
May 24, 2024
47 replies
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Can anybody suggest me an alternative to Sonos? My system is practically a useless brick, hence it'll end up in the bin.

All suggestions will be greatly appreciated

Thanks

RIP SONOS

alternative

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Best answer by JosDec

Can anybody suggest me an alternative to Sonos? My system is practically a useless brick, hence it'll end up in the bin.

All suggestions will be greatly appreciated

Thanks

RIP SONOS

Yes. Your alternative is to show a little patience and wait a couple weeks. They already fixed a lot of issues with the latest updates. What makes you think they won’t fix the rest in a few weeks or so?

And I realize people experience the new app differently. But for me it loads way faster, I don’t need to add a new device, so no issues there, and my 4 ones, Roam, and Port are always there. And access to my local library albums now works with the last fixes.

I have one of my Ones hardwired. I think that makes a lot of difference in happiness with Sonos both before and after the new app. If you can hardwire just one of your devices the whole thing seems to work better.

Patience? Sonos have taken a lot of people’s hard earned money for a product that doesn’t provide the very service that sold it to them in the first place ie play music from a library! Your comments are offensive to the loyal customers of sonos who had faith in the brand and never thought they would shafted by corporate greed.

Show previous replies

press250

Prodigy III

Can anybody suggest me an alternative to Sonos? My system is practically a useless brick, hence it'll end up in the bin.

Audirvana definitely deserves a look for those with a ‘desktop’ setup. Audirvana is a beautiful and high-audio-quality player that excels with local library music (as well as lossless streaming music). It is primarily useful driving speakers directly from your Windows/Mac machine, though it does support UpNP/DLNA/Chromecast devices. And there is a ‘remote’ mobile app.

UKMedia

All

Please can we maintain polite usage on the forum. I know people are upset but this forum doesn’t improve when there is aggression or swearing between users. If this continues, someone will be removed from the forum and so please keep things polite and allow users to discuss issues openly.

Remember: Sometimes Red Wine helps :)

UKMedia

Anyone try reloading their phone from a backup from before the update? Just something to try.. I personally wait for Peter Pee to review any Sonos update after the sub mess a year or so ago….

Unfortunately, iOS backups do not capture your apps in full, only a ‘pointer’ to the app. Restoring from a backup pulls the LATEST versions of each app from the app store.

And it wouldn’t capture any firmware updates to the Sonos devices either - A non starter I suspect.

Remember: Sometimes Red Wine helps :)

Bumper

Anyone try reloading their phone from a backup from before the update? Just something to try.. I personally wait for Peter Pee to review any Sonos update after the sub mess a year or so ago….

Unfortunately, iOS backups do not capture your apps in full, only a ‘pointer’ to the app. Restoring from a backup pulls the LATEST versions of each app from the app store.

And it wouldn’t capture any firmware updates to the Sonos devices either - A non starter I suspect.

Yeah if you’ve updated firmware it’s likely the old 16.1 app wont work. If anyone knows for sure please correct me.
Prob better to go with the desktop app or SonoPhone.

press250

Prodigy III

Yeah if you’ve updated firmware it’s likely the old 16.1 app wont work. If anyone knows for sure please correct me.

I’m running the 16.2 firmware and the Android 16.1 app works great.

D

Darknoiz

Trending Lyricist I

Can anybody suggest me an alternative to Sonos? My system is practically a useless brick, hence it'll end up in the bin.

All suggestions will be greatly appreciated

Thanks

RIP SONOS

Yes. Your alternative is to show a little patience and wait a couple weeks. They already fixed a lot of issues with the latest updates. What makes you think they won’t fix the rest in a few weeks or so?

And I realize people experience the new app differently. But for me it loads way faster, I don’t need to add a new device, so no issues there, and my 4 ones, Roam, and Port are always there. And access to my local library albums now works with the last fixes.

I have one of my Ones hardwired. I think that makes a lot of difference in happiness with Sonos both before and after the new app. If you can hardwire just one of your devices the whole thing seems to work better.

you are seriously having a laugh ! why should i wait for Sonos to fix what wasn’t broken in the first place , the new app is junk they should have released as S3 and not forced users into using it - i don’t want to relearn how to use my system , the new app is broken and why should we wait for it to be fixed , have always been loyal sonos customer but this has really pi**ed me off - all i want to do is listen to music like i have done up until the update - it’s really not much to ask

M

marcos51

Lyricist II

SONOS should not have forced users to update when there are known issues. Tone deaf and disrespectful to a loyal customer base. Why am I expected to have patience with SONOS when they’ve taken away my music? without warning, using customers as beta testers.why should I wait patiently, trusting a company that cannot be trusted. I’ve resorted to using airplay on the SONOS speakers that are compatible— Play 5, S1. And by grouping those speakers with Play 3, I can get it on that speaker also. But forcing end users to figure out workarounds, and telling them to have patience—we took away your music, but wait a month or two and we might have a solution to bring it back— ridiculous. Brand lives in the hearts and minds of the customer and customer experience with the brand drives that impression. Safe to say SONOS has taken a hit, shooting themselves in the foot. Very poor CX, UX, and customer service. They’ve lost their way.

T

Tormented

Lyricist I

I was forced to update. Old SONOS App would not respond without updating.

I AM TOTALLY SCREWED.

I invested in SONOS to play my owned (purchased) digital music archive.
The files are on a NAS drive. I have:
Play 5 (Media Room)
Play 3 (Studio)
Play 1 (pair) (Garage)
S1 (pair) (Office)
Port (to feed my analog vinyl and CD collection to SONOS

BEFORE update I could easily play my music in any room, or different music in different rooms; It was heaven— all controlled by iOS app.

I DO NOT WANT TO SUBSCRIBE TO A STREAMING SERVICE.
REPEAT: I DO NOT WANT TO SUBSCRIBE TO A STREAMING SERVICE.

AFTER update— NADA. ZIP, no music at all. Won’t recognize or connect to the NAS, won’t connect to a USB on my computer, won’t connect to a FOLDER on my computer. ABSOLUTLEY USELESS.

I’m going to cut my losses. $1000s + in equipment, hours of setup, and now hours of frustration.
Anyone want 7 boat anchors?
Any recommendations to feed my digital library throughout the house?
Perhaps AirPlay and new speakers will do the trick.

And SONOS remember—
1. it’s much easier to keep an existing customer than to find a new one.
2. An unhappy customer is much more vocal than a happy customer.
3. THINK Flywheel not Funnel. You burned me over and out. Lesson learned.

Hold up. They changed the SMB requirements. Your library missing is probably this. What NAS? You should contact support, they should be able to walk you through the adjustment. Worst case you need to buy a new NAS 😬

I fully agree, don’t want to support theTim Crook way of doing business, by forced subscription. I already paid for my music. Hopefully Sonos will fix their screw up. In the meantime I can play in all rooms from my phone, which has the “guts” of my library. Playing through iTunes.

Can anybody suggest me an alternative to Sonos? My system is practically a useless brick, hence it'll end up in the bin.

All suggestions will be greatly appreciated

Thanks

RIP SONOS

Yes. Your alternative is to show a little patience and wait a couple weeks. They already fixed a lot of issues with the latest updates. What makes you think they won’t fix the rest in a few weeks or so?

And I realize people experience the new app differently. But for me it loads way faster, I don’t need to add a new device, so no issues there, and my 4 ones, Roam, and Port are always there. And access to my local library albums now works with the last fixes.

I have one of my Ones hardwired. I think that makes a lot of difference in happiness with Sonos both before and after the new app. If you can hardwire just one of your devices the whole thing seems to work better.

H

HarrisMan

Trending Lyricist I

If you want to walk away from Sonos, I think Bluesound is well worth a look. I think that's where I'm probably going.