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Avid Contributor I
May 24, 2024
Answered

Can anybody suggest me an alternative to Sonos?

  • May 24, 2024
  • 47 replies
  • 4988 views

Can anybody suggest me an alternative to Sonos? My system is practically a useless brick, hence it'll end up in the bin.

All suggestions will be greatly appreciated 

Thanks

RIP SONOS

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Best answer by JosDec

Can anybody suggest me an alternative to Sonos? My system is practically a useless brick, hence it'll end up in the bin.

All suggestions will be greatly appreciated 

Thanks

RIP SONOS

Yes. Your alternative is to show a little patience and wait a couple weeks.  They already fixed a lot of issues with the latest updates.  What makes you think they won’t fix the rest in a few weeks or so?

And I realize people experience the new app differently.  But for me it loads way faster, I don’t need to add a new device, so no issues there, and my 4 ones, Roam, and Port are always there. And access to my local library albums now works with the last fixes.  

I have one of my Ones hardwired.  I think that makes a lot of difference in happiness with Sonos both before and after the new app.  If you can hardwire just one of your devices the whole thing seems to work better. 

Patience? Sonos have taken a lot of people’s hard earned money for a product that doesn’t provide the very service that sold it to them in the first place ie play music from a library! Your comments are offensive to the loyal customers of sonos who had faith in the brand and never thought they would shafted by corporate greed.

47 replies

Prodigy I
May 24, 2024

Can anybody suggest me an alternative to Sonos? My system is practically a useless brick, hence it'll end up in the bin.

All suggestions will be greatly appreciated 

Thanks

RIP SONOS

Yes. Your alternative is to show a little patience and wait a couple weeks.  They already fixed a lot of issues with the latest updates.  What makes you think they won’t fix the rest in a few weeks or so?

And I realize people experience the new app differently.  But for me it loads way faster, I don’t need to add a new device, so no issues there, and my 4 ones, Roam, and Port are always there. And access to my local library albums now works with the last fixes.  

I have one of my Ones hardwired.  I think that makes a lot of difference in happiness with Sonos both before and after the new app.  If you can hardwire just one of your devices the whole thing seems to work better. 

Senior Virtuoso
May 24, 2024

Come on, @caesar327 - stop offering common sense suggestions to the hyperbole merchants. You know it’s not what they want 😜

JosDecAnswer
Collaborator I
May 24, 2024

Can anybody suggest me an alternative to Sonos? My system is practically a useless brick, hence it'll end up in the bin.

All suggestions will be greatly appreciated 

Thanks

RIP SONOS

Yes. Your alternative is to show a little patience and wait a couple weeks.  They already fixed a lot of issues with the latest updates.  What makes you think they won’t fix the rest in a few weeks or so?

And I realize people experience the new app differently.  But for me it loads way faster, I don’t need to add a new device, so no issues there, and my 4 ones, Roam, and Port are always there. And access to my local library albums now works with the last fixes.  

I have one of my Ones hardwired.  I think that makes a lot of difference in happiness with Sonos both before and after the new app.  If you can hardwire just one of your devices the whole thing seems to work better. 

Patience? Sonos have taken a lot of people’s hard earned money for a product that doesn’t provide the very service that sold it to them in the first place ie play music from a library! Your comments are offensive to the loyal customers of sonos who had faith in the brand and never thought they would shafted by corporate greed.

Collaborator I
May 24, 2024

Can anybody suggest me an alternative to Sonos? My system is practically a useless brick, hence it'll end up in the bin.

All suggestions will be greatly appreciated 

Thanks

RIP SONOS

Yes. Your alternative is to show a little patience and wait a couple weeks.  They already fixed a lot of issues with the latest updates.  What makes you think they won’t fix the rest in a few weeks or so?

And I realize people experience the new app differently.  But for me it loads way faster, I don’t need to add a new device, so no issues there, and my 4 ones, Roam, and Port are always there. And access to my local library albums now works with the last fixes.  

I have one of my Ones hardwired.  I think that makes a lot of difference in happiness with Sonos both before and after the new app.  If you can hardwire just one of your devices the whole thing seems to work better. 

Forgot to mention, one of our products is hardwired, right next to the modem! It makes no difference at all. We are relying solely on Airplay now, which is not what we paid for!

Prodigy I
May 24, 2024

Can anybody suggest me an alternative to Sonos? My system is practically a useless brick, hence it'll end up in the bin.

All suggestions will be greatly appreciated 

Thanks

RIP SONOS

Yes. Your alternative is to show a little patience and wait a couple weeks.  They already fixed a lot of issues with the latest updates.  What makes you think they won’t fix the rest in a few weeks or so?

And I realize people experience the new app differently.  But for me it loads way faster, I don’t need to add a new device, so no issues there, and my 4 ones, Roam, and Port are always there. And access to my local library albums now works with the last fixes.  

I have one of my Ones hardwired.  I think that makes a lot of difference in happiness with Sonos both before and after the new app.  If you can hardwire just one of your devices the whole thing seems to work better. 

Patience? Sonos have taken a lot of people’s hard earned money for a product that doesn’t provide the very service that sold it to them in the first place ie play music from a library! Your comments are offensive to the loyal customers of sonos who had faith in the brand and never thought they would shafted by corporate greed.

I’ve been a loyal customer for years.  I assume a fix for the various issues is forthcoming.  Why do you assume it is not?  And local library access now works for me.  Have you made sure to do all the latest updates and fixes, and followed the instructions for those still getting library errors?

Collaborator I
May 24, 2024

Can anybody suggest me an alternative to Sonos? My system is practically a useless brick, hence it'll end up in the bin.

All suggestions will be greatly appreciated 

Thanks

RIP SONOS

Yes. Your alternative is to show a little patience and wait a couple weeks.  They already fixed a lot of issues with the latest updates.  What makes you think they won’t fix the rest in a few weeks or so?

And I realize people experience the new app differently.  But for me it loads way faster, I don’t need to add a new device, so no issues there, and my 4 ones, Roam, and Port are always there. And access to my local library albums now works with the last fixes.  

I have one of my Ones hardwired.  I think that makes a lot of difference in happiness with Sonos both before and after the new app.  If you can hardwire just one of your devices the whole thing seems to work better. 

Patience? Sonos have taken a lot of people’s hard earned money for a product that doesn’t provide the very service that sold it to them in the first place ie play music from a library! Your comments are offensive to the loyal customers of sonos who had faith in the brand and never thought they would shafted by corporate greed.

I’ve been a loyal customer for years.  I assume a fix for the various issues is forthcoming.  Why do you assume it is not?  And local library access now works for me.  Have you made sure to do all the latest updates and fixes, and followed the instructions for those still getting library errors?

Yes, the latest update is what caused the issue. My system updates automatically, but I have checked for new updates, just in case. I have one hardwired product, as the update a while back caused issues with connectivity. The local libraries on iTunes and the MacBook have now gone and Sonos will not allow me to re-add them, yet it can read the NAS. Sonos support centre has actually responded to say that the upcoming fix is ‘not’ planning to help with this issue, yet in the same email, they acknowledge that a large number of customers have contacted them with the same issue. They apologise and say there is ‘no eta’ for this to be put right. Customer care? I don’t think so.

Prodigy I
May 24, 2024

Can anybody suggest me an alternative to Sonos? My system is practically a useless brick, hence it'll end up in the bin.

All suggestions will be greatly appreciated 

Thanks

RIP SONOS

Yes. Your alternative is to show a little patience and wait a couple weeks.  They already fixed a lot of issues with the latest updates.  What makes you think they won’t fix the rest in a few weeks or so?

And I realize people experience the new app differently.  But for me it loads way faster, I don’t need to add a new device, so no issues there, and my 4 ones, Roam, and Port are always there. And access to my local library albums now works with the last fixes.  

I have one of my Ones hardwired.  I think that makes a lot of difference in happiness with Sonos both before and after the new app.  If you can hardwire just one of your devices the whole thing seems to work better. 

Patience? Sonos have taken a lot of people’s hard earned money for a product that doesn’t provide the very service that sold it to them in the first place ie play music from a library! Your comments are offensive to the loyal customers of sonos who had faith in the brand and never thought they would shafted by corporate greed.

I’ve been a loyal customer for years.  I assume a fix for the various issues is forthcoming.  Why do you assume it is not?  And local library access now works for me.  Have you made sure to do all the latest updates and fixes, and followed the instructions for those still getting library errors?

Yes, the latest update is what caused the issue. My system updates automatically, but I have checked for new updates, just in case. I have one hardwired product, as the update a while back caused issues with connectivity. The local libraries on iTunes and the MacBook have now gone and Sonos will not allow me to re-add them, yet it can read the NAS. Sonos support centre has actually responded to say that the upcoming fix is ‘not’ planning to help with this issue, yet in the same email, they acknowledge that a large number of customers have contacted them with the same issue. They apologise and say there is ‘no eta’ for this to be put right. Customer care? I don’t think so.

I realized after the initial update when I lost local library access, that Apple Music has all your stuff from your iTunes library (perhaps because I share the default music folder on my windows PC, which includes “iTunes Media”).  So have you tried the Apple Music service via Sonos to access your local iTunes library?  That worked for me as a work around.  All my local library albums and playlists in iTunes could be accessed that way and played in Sonos. 

 

 

izi0Author
Avid Contributor I
May 24, 2024

Come on, @caesar327 - stop offering common sense suggestions to the hyperbole merchants. You know it’s not what they want 😜

I really can see the attitude that can create such a crap SW update. Carry on, but I’ll put all my 10 devices in the bin as they are completely useless!

And not, they won’t fix it in a few weeks as everytime they make a change the ruin everybody’s experience!

Remember how it did end up last time they were trying to push S2 and kill S1 altogether??!

Sonos sucks!
izi0Author
Avid Contributor I
May 24, 2024

Can anybody suggest me an alternative to Sonos? My system is practically a useless brick, hence it'll end up in the bin.

All suggestions will be greatly appreciated 

Thanks

RIP SONOS

Yes. Your alternative is to show a little patience and wait a couple weeks.  They already fixed a lot of issues with the latest updates.  What makes you think they won’t fix the rest in a few weeks or so?

And I realize people experience the new app differently.  But for me it loads way faster, I don’t need to add a new device, so no issues there, and my 4 ones, Roam, and Port are always there. And access to my local library albums now works with the last fixes.  

I have one of my Ones hardwired.  I think that makes a lot of difference in happiness with Sonos both before and after the new app.  If you can hardwire just one of your devices the whole thing seems to work better. 

Patience? Sonos have taken a lot of people’s hard earned money for a product that doesn’t provide the very service that sold it to them in the first place ie play music from a library! Your comments are offensive to the loyal customers of sonos who had faith in the brand and never thought they would shafted by corporate greed.

I’ve hit the Verified button by mistake and, as for everything made by F***** Sonos there is no option to UNDO.

Sonos sucks!
Prodigy I
May 24, 2024

Come on, @caesar327 - stop offering common sense suggestions to the hyperbole merchants. You know it’s not what they want 😜

I really can see the attitude that can create such a crap SW update. Carry on, but I’ll put all my 10 devices in the bin as they are completely useless!

And not, they won’t fix it in a few weeks as everytime they make a change the ruin everybody’s experience!

Remember how it did end up last time they were trying to push S2 and kill S1 altogether??!

It’s your money.  Bin them if you want.  But I think it’s smarter to see what happens in the next few weeks.  Don’t hurt nuthin to wait it out.