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Contributor I
Nov 20, 2022 11:26 PM UTC
Answered

Can 2 people control one system from 2 accounts?

My wife and I want to control our SONOS system separately from each of our own SONOS accounts. 
When she attempts to log into SONOS, she is directed to log into my account and no option is given. How can she use her own music services to control our shared system?

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John BAnswer
Nov 20, 2022 11:32 PM UTC

Hi. You cannot bave a Sonos account each and don't need it. Don't think of it as your Sonos account; think of it as THE Sonos account.

You should both log into the same system from the Sonos apps on your respective devices.

You can both add your own Spotify accounts or whatever. Just add them from your own devices.

5 replies

John BAnswer
Nov 20, 2022 11:32 PM UTC

Hi. You cannot bave a Sonos account each and don't need it. Don't think of it as your Sonos account; think of it as THE Sonos account.

You should both log into the same system from the Sonos apps on your respective devices.

You can both add your own Spotify accounts or whatever. Just add them from your own devices.

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106rallye
Nov 21, 2022 6:27 AM UTC

The question is indeed what you want to achieve with your wish.

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TirianaAuthor
Contributor I
Nov 21, 2022 1:53 PM UTC

Thanks very much for your answers. We’ll figure out how to add her Spotify account to our Sonos account. 

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Nov 21, 2022 3:49 PM UTC

You should use her phone, connect the app to your existing system and then add her Spotify account to the system using the usual add service procedure.

Each controller can default to the owner's Spotify account, but all users can access all Spotify accounts. 

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106rallye
Nov 21, 2022 4:17 PM UTC

Voice control will access the last account that was used on this speaker, so there can still be a bit of confusion left……

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