calm radio

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Calm radio stopped working on my sonos. I have tried reinstalling it and it has not made any difference. Any ideas?

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AirgetlamAnswer

I don’t see anything on the status page, although I’m less sure that’s as automated as I once believed.

At one point, Calm changed on their side of the system for which ‘feeds’ were available for free users like me, which temporarily ‘broke’ my controller.

Given that you’ve already forced a reauthorization of your account by uninstalling and reinstalling the Calm portal, I have to wonder if maybe Calm’s server is broken/down for some reason. Have you reached out to them directly?

Bruce

Y

YachtMasterG

Lyricist I

I am having this same issue.

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AirgetlamAnswer

I don’t see anything on the status page, although I’m less sure that’s as automated as I once believed.

At one point, Calm changed on their side of the system for which ‘feeds’ were available for free users like me, which temporarily ‘broke’ my controller.

Given that you’ve already forced a reauthorization of your account by uninstalling and reinstalling the Calm portal, I have to wonder if maybe Calm’s server is broken/down for some reason. Have you reached out to them directly?

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Bruce

Y

YachtMasterG

Lyricist I

Thank you, I’ll send them a message as I paid for a membership

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Airgetlam

I hope it gets resolved. There isn’t really a lot on the Sonos side, other than an authorization token that may need to be renewed. Sonos uses the same API for all streaming companies, so if it a Sonos fault, it would likely be across all streams, not just one.

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Bruce