Contributor I

Answered

Bring back the ability to search music library

Forum|Forum|2 years ago
May 8, 2024
119 replies
6027 views

I have been using Sonos for several years, and it is attached to a streaming service and my music library on a USB drive, which has years worth of accumulated music, including a lot not available on streaming. I have just (8 May) updated to the new Sonos app. Now I can still see and trawl through my music library, but cannot search in it. The general search function just returns the streaming and Sonos radio results, and there’s no dedicated search for the music library. This effectively cuts off my access to my own music, by making it prohibitively difficult to find anything. Please bring this functionality back. I know you want to prioritise revenue generation, but this is disrespectful to your customers.

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Best answer by BazDistro

Taking away search capabilities is bad enough—I’m already looking for Sonos alternatives. But they also removed the alphabetic side bar that allowed us to more efficiently move around the library. It’s hard to imagine this was an oversight. It’s a concerted effort to turn us away from our own music libraries and I agree with others who interpret this as egregious disrespect. If things remain unchanged, this is an absolute deal breaker. I don’t use streaming services and never wish to. Sonos is useless if it cannot help me to easily stream my own carefully curated music collection.

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ian02054

Enthusiast II

Just got another email about how wonderful this new app is...of course its a noreply email, so can't get anyone to listen that way!

Of course we can email the ceo at ceo@sonos.com but doubt he reads that himself....but may make us feel better.

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DionL

Lyricist I

If Sonos truly wants to take on a new path of streaming only and make bold statements in the press, then I would urge Sonos to respect their earlier clients that are now heavily affected by this new ‘identity’ and come up with a ‘buy back’ plan so that the affected clients of Sonos can move to other technologies that do support their needs.

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ian02054

Enthusiast II

They are holding a meeting next Tuesday to address concerns..in case you missed it..register here. https://en.community.sonos.com/events/sonos-app-redesign-ama-6

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Cr4ppUpgrade

Lyricist I

Terrible update experience this week, but on the occasions when I can see the music library in the app I need to be able to search it! Like many others I have a large music collection on a NAS

L

LouisJordaan

Enthusiast II

This new app upgrade has put me off Sonos. Rediculous that there is no search on library and also no alphabet to click on to move faster through library. How can an app be this bad, so unintuitive. I’ve had Sonos across my house for over 7 years but this app is rubbish

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RoyBucks

Lyricist III

30,000+ songs in my music library that I can no longer search without scrolling endlessly and unable to cherry pick tracks for ad-hoc playlists which renders my multi room system completely redundant. I've no interest in streaming, probably never will, so unless these issues (and the countless others this update has created) are quickly resolved then I'll be selling my equipment to some other poor sap. Completely unacceptable.

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LouisJordaan

Enthusiast II

30,000+ songs in my music library that I can no longer search without scrolling endlessly and unable to cherry pick tracks for ad-hoc playlists which renders my multi room system completely redundant. I've no interest in streaming, probably never will, so unless these issues (and the countless others this update has created) are quickly resolved then I'll be selling my equipment to some other poor sap. Completely unacceptable.

totally agree with RoyBucks. Streaming is something I have never and will never be interested in. I need to be able to filter through my own library. If this is not possible, my system is useless to me

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Anonymous

Joining in the chorus

I have a library of 60k songs.

I chose Sonos over a decade ago so I could enjoy my library anywhere in my home.

The past few days has me contemplating selling my Sonos equipment and buying competing equipment.

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paul55

Lyricist II

I have been using Sonos for several years, and it is attached to a streaming service and my music library on a USB drive, which has years worth of accumulated music, including a lot not available on streaming. I have just (8 May) updated to the new Sonos app. Now I can still see and trawl through my music library, but cannot search in it. The general search function just returns the streaming and Sonos radio results, and there’s no dedicated search for the music library. This effectively cuts off my access to my own music, by making it prohibitively difficult to find anything. Please bring this functionality back. I know you want to prioritise revenue generation, but this is disrespectful to your customers.

I am livid. My purchase of sonos some years ago was for the ability to listen to my 30,000 collected tracks. And now I cannot - it makes my all room / whole house investment in Sonos kit near worthless. I suggest we consider a class action lawsuit against Sonos.

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Kittykittyklik

Lyricist I

Absolutely agree. I have an extensive music collection and want to manage it myself not be pushed to multiple streaming sites. Bring it back Sonos.

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