Chromatic Producer I

Answered

BBC Sounds stopped working?

20 replies
1508 views

I have lots.of Sonos gear,... and been a user for 6 plus years... Never had an issue with streaming the BBC,.and negotiated the Tunein/BBC Sounds change with no disruption.

Suddenly yesterday morning I was unable to connect to BBC Sounds. 'the connection to BBC Sounds was lost'. I've reauthorise, deleted reconnected etc. Yes, my account thas a UK. Address.etc.

I can Bluetooth from my phone or tablet to a Move, but nothing on all the speakers. I've tried my usual favourites and direct from the BBC service.

Has anyone else had this? Is it an update issue? Have Sonos and the BBC fallen out (again!)

Any help would be appreciated

Cheers

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L

LozbozAnswer

Chromatic Producer I

Thanks for your suggestion. I hadn't contacted the BBC, but as sudden as it stopped working, all day yesterday, this morning it's playing quite happily.

I haven't changed anything so it would appear to be a BBC issue.

Thanks for taking time to help.

R

Ralpfocus

Prodigy III

S1 user here so possibly no help whatsoever but had no problem with BBC sounds today either as a live stream or podcast.

L

LozbozAuthor

Chromatic Producer I

Thanks Ralpfocus, I'm on on S2, your input is appreciated. I'm stumped, after years of faultless performance this is not welcome..

Airgetlam

Since Sonos hasn’t updated their software today, have you contacted the BBC?

Bruce

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LozbozAuthorAnswer

Chromatic Producer I

Thanks for your suggestion. I hadn't contacted the BBC, but as sudden as it stopped working, all day yesterday, this morning it's playing quite happily.

I haven't changed anything so it would appear to be a BBC issue.

Thanks for taking time to help.

I

ian wardleworth

Contributor I

BBC Sounds stopped working in the PC and Android at the same time this morning with a message saying Radio 3 no longer available on BBC Sounds. No warning and no other options for access work either. Seems to have been warned about some time ago in 2022 but was anything done to provide an alternative access through SONOS?

J

jonnystarfish

Lyricist III

BBC Sounds stopped working in the PC and Android at the same time this morning with a message saying Radio 3 no longer available on BBC Sounds. No warning and no other options for access work either. Seems to have been warned about some time ago in 2022 but was anything done to provide an alternative access through SONOS?

Yeah same here, have been using Sounds fine through Sonos but now can’t get anything live, just stopped. Accessing old content is fine but no live radio….

Ken_Griffiths

BBC Sounds stopped working in the PC and Android at the same time this morning with a message saying Radio 3 no longer available on BBC Sounds. No warning and no other options for access work either. Seems to have been warned about some time ago in 2022 but was anything done to provide an alternative access through SONOS?

BBC Radio 3 is available via "myTuner Radio" if you have that service available in your Sonos App services.

A

ayde bury

Lyricist I

Ditto nothing live will play, this should still be available for UK users 🙄

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judybee

Contributor I

Same for me, as of this morning just a message saying “Radio 5 live is no longer available on BBC sounds”.

Is there any fix for this, it’s a disaster as I live with the radio on all day in every room !?

i am in the UK and am signed into my BBC .

Stuart_W

World-Class Superstar

Just to confirm I am having the same issue

Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2

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