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Louismar8
Enthusiast I
June 5, 2023
Answered

BBC sound service on One SL

I cannot see BBC Sounds as a service on my new One SL speakers and the new S2 app… Amazon works but I use Sounds as on my old system. Anyone else have a problem? Thanks.

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Sotiris C.
Sotiris C.Answer
Sonos Staff
June 7, 2023

Hello @Louismar8, welcome to Sonos Community!

Please have a look at the following Support Article:

BBC Sounds on Sonos

BBC Sounds can be added to Sonos in the following regions:

Guernsey
Isle of Man
Jersey
United Kingdom

Make sure that your Sonos Account is set with a UK address by logging in using your Sonos credentials here.

Let us know if this helped, and feel free to ask any further questions if you have.

Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.
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3 replies

Sotiris C.
Sotiris C.Answer
Sonos Staff
June 7, 2023

Hello @Louismar8, welcome to Sonos Community!

Please have a look at the following Support Article:

BBC Sounds on Sonos

BBC Sounds can be added to Sonos in the following regions:

Guernsey
Isle of Man
Jersey
United Kingdom

Make sure that your Sonos Account is set with a UK address by logging in using your Sonos credentials here.

Let us know if this helped, and feel free to ask any further questions if you have.

Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.
Louismar8Author
Enthusiast I
June 7, 2023

Wow - thanks for the tip - I am in the UK and for some reason my account was set to the US??

 

Thanks so much, hopefully this will fix things.

 

Cheers!

    Louismar8Author
    Enthusiast I
    June 9, 2023

    Hi there.

    Happy to report back that this worked, thanks so much. Changing my account location on my desktop, using the website - did not feed through to my phone app right away - but I checked today and it has updated - and given me access to BBC Sounds and other radio stations services in the UK now.

     

    Thanks again!

     

    Louis

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