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Darren_Judge
Trending Lyricist I
June 22, 2021
Answered

BBC Radio 2 (Sonos Radio)

Is anyone experiencing issue with BBC Radio 2 not playing via Sonos Radio?

All of a sudden today I can’t get it to play via the IOS app or the PC app. All other BBC stations 1-6 are working fine. I can get I to play via Sounds streamed to a speaker but not via Sonos.

I’ve checked for updates etc, etc but no joy.

 

Ideas welcomed

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    LandersonAnswer
    Avid Contributor III
    June 22, 2021

    Had the same, R3 and R4 working fine - but R2 would try to play then give up after a couple of seconds.

    Managed to solve by going to (on Win 10) Controller and choosing [Help, Reset Controller...]

     

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    4 replies

    James L.
    James L.
    Retired Community Staff
    June 22, 2021

    Hi @Darren_Judge,

     

    We’re aware that some BBC streams are experiencing playback issues through TuneIn and Sonos Radio this morning. For the time being, please use a different streaming service such as MyTunerRadio or Radioplayer to listen to BBC Radio broadcasts.

    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
      LandersonAnswer
      Avid Contributor III
      June 22, 2021

      Had the same, R3 and R4 working fine - but R2 would try to play then give up after a couple of seconds.

      Managed to solve by going to (on Win 10) Controller and choosing [Help, Reset Controller...]

       

        Darren_JudgeAuthor
        Trending Lyricist I
        June 22, 2021

        Had the same, R3 and R4 working fine - but R2 would try to play then give up after a couple of seconds.

        Managed to solve by going to (on Win 10) Controller and choosing [Help, Reset Controller...]

         

        Great tip. I neglected to state I was using Mac software but the reset controller seems to have fixed the issue.

        Darren_JudgeAuthor
        Trending Lyricist I
        June 22, 2021

        Hi @Darren_Judge,

         

        We’re aware that some BBC streams are experiencing playback issues through TuneIn and Sonos Radio this morning. For the time being, please use a different streaming service such as MyTunerRadio or Radioplayer to listen to BBC Radio broadcasts.

        Ok, thanks. It seems to be working now having reset the controller as suggested by Landerson 

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