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Contributor I
Jul 24, 2021 11:23 AM UTC
Answered

BBC local radio not working

I have been listening to BBC Radio Cornwall for years.  From yesterday it has suddenly stopped working and plays a rolling message saying that BBC Local Radio is unavailable due to 'contractual reasons' or a 'technical fault'.

Does anyone have any knowledge about this and when/if it will be corrected please?

BBC Radio 4, for example, works fine.

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nik9669aAnswer
Senior Virtuoso
Jul 24, 2021 11:36 AM UTC

I’ve just checked, and can get it via Radioplayer. There are some contractual issues between the Beeb and some streaming services, AIUI. 

19 replies

Ken_Griffiths
Jul 24, 2021 11:35 AM UTC

Perhaps see this thread below, but there are many threads on this topic - just search the forum for "BBC Radio”…

 

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nik9669aAnswer
Senior Virtuoso
Jul 24, 2021 11:36 AM UTC

I’ve just checked, and can get it via Radioplayer. There are some contractual issues between the Beeb and some streaming services, AIUI. 

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peterjfuAuthor
Contributor I
Jul 25, 2021 8:15 AM UTC

Thanks. I will ask the BBC.

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Lyricist I
Jul 27, 2021 2:45 PM UTC

Apparently it's just for the duration of the Tokyo Olympics. I contacted the BBC and got this reply:

"Thank you for contacting BBC Sounds support to report that local radio stations are unavailable.

During the Tokyo 2020 Olympics, local BBC radio stations will not be available online to listeners located outside the UK. National radio stations will be available, however some programmes, or segments of a programme, may be unavailable. This is due to rights reasons.

This may also impact some UK listeners if the device accessing the stream uses Shoutcast. Shoutcast has one stream covering both the UK and overseas, so these will be unavailable at this time. If your device is affected, you'll hear a looping message advising that the stream isn't available at the moment.

If you're within the UK, you might prefer to use a different device to listen to our local radio streams in the meantime. We appreciate this may not be ideal, but it may provide a solution for listening in the interim. For more help with how to listen, have a look at our FAQ: https://www.bbc.co.uk/sounds/help/questions/getting-started-with-bbc-sounds/listen-live

The Tokyo 2020 Olympics started on Friday 23 July and finishes on Sunday 8 August. After this date, BBC radio streams will be available again as normal.

Thank you for your patience and understanding, and for taking the time to contact us.

Kind regards,

Matt O'Shea


BBC iPlayer & BBC Sounds Support Team 

https://www.bbc.co.uk/iplayer/help 
https://www.bbc.co.uk/sounds/help 

"

Hope this helps! 

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106rallye
Jul 29, 2021 7:20 AM UTC

Wow. Another rights issue, just for radio (so eyewitness) coverage of the Olympics? ……. And this could not have been be published in advance? And why only the local stations? Because there’s nobody there that can distinguish between the local program and the coverage of the Olympics (and turn the program off for internet when it covers the Olympics) - so it is a personnel/money driven choice by the BBC?

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Lyricist III
Aug 9, 2021 10:56 AM UTC

Well I watched the closing ceremony yesterday, but when I tried to get my local radio this morning, I still received the looped message saying BBC local radio is not available.

When will it get back to normal?

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Lyricist III
Aug 9, 2021 11:06 AM UTC

Update

Just tried Radio Manchester for the lunch time news and it was back on again.

Hurrah!

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106rallye
Aug 9, 2021 11:40 AM UTC

So the only BBC employee that could flick the switch had a lie in? ;-)

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Lyricist III
Aug 24, 2021 11:49 AM UTC

Bloody Paralympics now!!

😠

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Senior Virtuoso
Aug 24, 2021 1:20 PM UTC

MyTuner Radio is still playing content rather than looped “error” message, when I checked just now. 

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