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brljump
Contributor I
Nov 7, 2023 7:05 AM UTC
Answered

Bandcamp search doesn't work...

Hello

I have IKEA symfonisk. On BANDCAMP service search doesn’t work… I can browse only my collection…

This always return as message

Is there any solutions?

I tried to reauthorize, remove and add account...reset sonos app...

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Corry P
Corry PAnswer
Sonos Staff
Nov 7, 2023 4:03 PM UTC

Hi @brljump 

That’s the Bandcamp app? Then I’d encourage you to get in touch with our technical support team for some troubleshooting. Thanks.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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3 replies

Corry P
Corry P
Sonos Staff
Nov 7, 2023 3:53 PM UTC

Hi @brljump 

Welcome to the Sonos Community!

Thanks for reporting, but I could not recreate this issue in my own testing - it should be noted, however, that I was only able to test using the Sonos app for Android, not Windows.

I still could not get any results for “duck baker”, however - are you sure that artist has posted to Bandcamp?

Do you have different results if you use the Android or iOS apps? Or the native Bandcamp app?  If you get different results from those you posted above, I recommend you get in touch with our technical support team for investigation.

I hope this helps.

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
brljumpAuthor
Contributor I
Nov 7, 2023 3:56 PM UTC

Hi @Corry P 

Yes I am sure. I have it on my bandcamp wihslist.

 

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Corry P
Corry PAnswer
Sonos Staff
Nov 7, 2023 4:03 PM UTC

Hi @brljump 

That’s the Bandcamp app? Then I’d encourage you to get in touch with our technical support team for some troubleshooting. Thanks.

Translate
"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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