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dmgmd
Contributor I
Jun 18, 2024 5:28 PM UTC
Question

Automatic playlist alarms no longer working

My favorite use for Sonos is the automatic playlist alarms that come on for the morning, dinner time, and various moments throughout our week. I’ve noticed these no longer work. I am getting the gist that this is a bug in the new app. Has anyone found a solution such as rebooting the system or wiping it clean and starting fresh?

 

Thanks!

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    8 replies

    Saraaah
    Lyricist II
    Jul 12, 2024 5:32 PM UTC

    So incredibly frustrating!!

    I’ve tried everything… Very disappointed in SONOS!

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    Rhonny
    Prodigy III
    Jul 12, 2024 5:36 PM UTC

    So incredibly frustrating!!

    I’ve tried everything… Very disappointed in SONOS!

    When did you last update your Sonos app and run a System Update? Alarms should all be working again now as that was fixed weeks ago.

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    Saraaah
    Lyricist II
    Jul 12, 2024 8:27 PM UTC

    Just did all of this, this morning, again.. I think🤔 

    App is updated and I basically reset my unit.

    Is that the same as a system update? If not, can you PLEASE explain how to do that?

    I have a play 3, model 48. Any advice would be GREATLY appreciated!

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    Rhonny
    Prodigy III
    Jul 12, 2024 9:19 PM UTC

    Sure. Go to Settings (the cog icon) - Manage - System  Updates - Check for Updates. 
     

    Alarms should be found/set/managed at Settings - Manage - Alarms. 

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    dmgmdAuthor
    Contributor I
    Jul 13, 2024 12:03 AM UTC

    I’ve done this and it’s still not working. My app and system are up to date. Should I forget all my devices and start fresh?

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    Airgetlam
    Airgetlam
    Jul 13, 2024 3:23 AM UTC

    Rather than forgetting all devices, I’d just delete any non-working alarms, and then set them up fresh. 

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    Bruce
      Saraaah
      Lyricist II
      Jul 13, 2024 2:57 PM UTC

      Sure. Go to Settings (the cog icon) - Manage - System  Updates - Check for Updates. 
       

      Alarms should be found/set/managed at Settings - Manage - Alarms. 

      Thank you!

      I’ve done all of these steps.

      Maybe I will try deleting all alarms and starting over.

      I appreciate your time, in trying to help me!

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      Saraaah
      Lyricist II
      Jul 13, 2024 2:57 PM UTC

      I’ve done this and it’s still not working. My app and system are up to date. Should I forget all my devices and start fresh?

      I’m in the same situation!😫

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